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SSL Required but Microsoft says the directory can't have SSL enabled?

I am confused? iPhone is requiring an SSL connection to the Exchange server, however, Microsoft's KB's are saying the Exchange directory that OMA and ActiveSync talks to cannot have SSL enabled, which means the iPhone will be attempting to sync through port 80?

How are we suppose to use this technology with SSL, if the Exchange directory is configured for non-SSL connections. They are even going as far as telling you to set up a secondary virtual Exchange directory with SSL disabled, leaving WebAccess connections SSL enabled...

Posted on Jul 16, 2008 7:08 AM

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8 replies

Jul 16, 2008 7:22 AM in response to Mr Upson

Mr Upson wrote:
I am confused? iPhone is requiring an SSL connection to the Exchange server, however, Microsoft's KB's are saying the Exchange directory that OMA and ActiveSync talks to cannot have SSL enabled, which means the iPhone will be attempting to sync through port 80?



SSL is the default, but it is not required. Once it fails out the first time you can manually change the setting regarding SSL (its under the account settings). I had the same problem when I set up exchange on my phone and it didn't make much sense not to ask during setup either. My only theory is that Apple probably figured that SSL is used far more often than it was not and tried to simplify the process of setup as much as possible.

Jul 16, 2008 7:25 AM in response to Paul Judd

But, I am still confused, why would Apple enable SSL to an option that Microsoft is not even allowing to begin with? If the virtual directory cannot have SSL enabled, why would Apple think differently?

I had a full bar of power this morning that was charged over night and with Active Sync enabled for my Calendar and Contacts, I am now at 10% battery life.
This has become more of a problem than a solution....

Jul 16, 2008 7:33 AM in response to Mr Upson

Mr Upson wrote:
But, I am still confused, why would Apple enable SSL to an option that Microsoft is not even allowing to begin with? If the virtual directory cannot have SSL enabled, why would Apple think differently?


ActiveSync has allowances for SSL for certain components of access. I don't know which parts, but I can assure you that all phones that I have ever dealt with (most of those being windows mobile based) have SSL as the default checked option while configuring

I had a full bar of power this morning that was charged over night and with Active Sync enabled for my Calendar and Contacts, I am now at 10% battery life.
This has become more of a problem than a solution....


I would have no idea what would be causing that. I have full push services on for both exchange (everything synced) alsong side of MobileMe. Now I don't use SSL, but all that does is force communications over a different port - I seriously doubt that usage of data differs weather or not SSL is used or not. I can tell you that I do not experience the same type of drain you describe unless you are heavily using things like you tube other services over WI-Fi.

Jul 16, 2008 7:40 AM in response to Paul Judd

Weird,

I don't know what my sync problem can be then. I have Exchange 2003 SP2, I have SSL enabled for WebAccess (can access this through the Safari browser on the iphone), I have a secondary virtual directory for Exchange-Mobile with SSL disabled and of course I have v2.0 on the 3G phone.

Deleting and readding the Exchange credentials to my phone never sync's the information. Also, if I have Outlook WebAcces/Client open on my computer and read a message, it then is instantly pushed to my phone, but if I do not open either of the clients, nothing is sent to my phone. Any ideas?

Jul 16, 2008 7:43 AM in response to Mr Upson

I also notice, for the options I currently have enabled for my ActiveSync (Contacts and Calendar), if I open one of the two, you can see the circular icon at the top indicating it is searching for any new changes consistently spin every 5 seconds, which to me, is why it is draining the phones battery. Does this happen for you? Like a non-stop check every 5 seconds or so?

Jul 16, 2008 7:51 AM in response to Mr Upson

Mr Upson wrote:
I also notice, for the options I currently have enabled for my ActiveSync (Contacts and Calendar), if I open one of the two, you can see the circular icon at the top indicating it is searching for any new changes consistently spin every 5 seconds, which to me, is why it is draining the phones battery. Does this happen for you? Like a non-stop check every 5 seconds or so?


I think that is by nature of opening the program, that's the only time I notice tat indicator. I think that's fairly normal.

Jul 16, 2008 7:57 AM in response to Paul Judd

Paul Judd wrote:
Sorry, at this point you have gone above what I can provide knowlege of. Is your ActiveSync address correct on the iPhone by chance?


Meaning? The server I add to the server line?

I have one box that deals with Exchange/IIS - www.domain.com/exchange

So for the server info, i type in www.domain.com - (without /exchange)

Do I need to add /exchange?

SSL Required but Microsoft says the directory can't have SSL enabled?

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