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unable to update new carrier setting

unable to update new carrier setting for iPhone 3G, it says error occurred (0xE8000001)

PC, Windows Vista, Vista, iPod nano (2gen), iPhone 3G

Posted on Jul 16, 2008 8:51 AM

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101 replies

Jul 17, 2008 3:53 PM in response to dante1024

I am having the same problem.

Bought iPhone 3G on Vodafone AU.
Paid Voda to unlock it.
When I plug in to itunes I get a 'your carrier settings can now be updated would you like to proceed' sort of message. The first time I connect it then says 'Carrier Settings Updated' Yet i get no signal.

NEXT TIME I sync, it tries again, and then i get the same error as listed in this post.

I've tried this on TWO PC's (in every port!) and on a MacBook Pro (both USB ports).

I initially thought maybe Vodafone were just being slack in unlocking the phone, but have since found out that APPLE do the unlocking at their end and have basically put my IMEI number on their 'white list', so every time I sync it checks with Apple and lets me have a different version of software that unlocks the phone.

It's very frustrating, because the restore process takes about 15 mins, so I keep just trying random different things, but no one has any firm instructions.

Can I please confirm this is what I am meant to be doing.

1. Swap SIM to NEW sim.
2. Plug in to iTunes.
3. Carrier settings will then update.
4. RESTORE iPhone 3G.
5. SHOULD BE ALL OK... but after restore it will say 'please insert a compatible SIM that is unlocked. (ie, put the vodafone SIM back in!)

Am I missing something obvious? or is this an Apple issue.

Aug 5, 2008 12:00 AM in response to hofstaetter

Same here. I recommend not to update to 2.0.1. My iPhone was working perfectly fine until the update. Now all my 3rd party apps stopped working. When I plug it into iTunes it says it has new carrier settings and then comes up with the 0xE8000001 error.
I have looked at the crash logs of the apps and they don't even startup (there is no backtrace) and they all die with a SIGILL (illegal instruction).

unable to update new carrier setting

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