12 Replies Latest reply: Jul 16, 2008 6:11 PM by Duffey1993
atraut Level 1 Level 1 (0 points)
I fell in the pool yesterday with my iPhone. i have given up hope of getting use of the phone again however, is there a way to retrieve my contacts? I synced with iTunes recently, can I access the backup information through itunes? Thanks.

macbook pro
  • Allan Sampson Level 10 Level 10 (123,370 points)
    Contact information is not included with the iPhone's backup.

    This information should be available with the supported application on your computer - Apple's Address Book or with the Entourage address book - whichever one you are syncing your iPhone contact information with.
  • rdbroom Level 1 Level 1 (30 points)
    Allan...

    Are you sure about the backup with contacts... the reason I ask is because I gave my wife my original iPhone. I was a little ticked at AT&T because they were not able to transfer my 100+ phone numbers and contacts. When I got home... on a whim... I tried a restore from my iTunes to my new iPhone (pre 2.0) and everything was back like it was on my old iPhone...

    Regards,
    Ronnie
  • atraut Level 1 Level 1 (0 points)
    interestingly enough.. my address book didn't sync with the phone.. only itunes did. my address book only had a few contacts from ichat so I can't access it that way. i guess that's my fault.

    Message was edited by: atraut
  • rdbroom Level 1 Level 1 (30 points)
    OK... that is where things may be different. I never transfered my contacts from Outlook or iChat. These were numbers and contacts that I manually entered into the iPhone after I bought it. So maybe that was part of the "iPhone" backup.

    BTW... I was going to mention. My brother-in-law fell into the lake a couple of weeks ago with his iPhone. It took a couple of days... but it dried out and is working fine. You would never see anything like that with a Motorola or Nokia.
  • Allan Sampson Level 10 Level 10 (123,370 points)
    You must select this option under the Info tab for your iPhone sync preferences.
  • rdbroom Level 1 Level 1 (30 points)
    Thanks Allan... I never had my contact attached or synced to anything in preferences. All of mine were manually entered over time. So maybe that is how I was able to restore into my new iPhone. But really... all my contacts did restore.

    Regards,
    Ronnie
  • Allan Sampson Level 10 Level 10 (123,370 points)
    Copied from this link.

    http://support.apple.com/kb/HT1766

    +*You can use iTunes to sync content on your computer (such as music, podcasts, videos, ringtones, photos, email account settings, contacts, calendars, and bookmarks) with your iPhone or iPod touch.* Syncing makes sure this content is the same on your iPhone or iPod touch and computer. iTunes will also create a backup of settings and certain other information on your iPhone or iPod touch when you sync to use in case you want to restore the software on your iPhone or iPod touch or transfer this information to a different device. *Backup information includes information such as mail settings, text messages, notes, call history, contact favorites, sound settings, widget settings, certain network settings, and other preferences.* Applications purchased from the App Store are included in the backup, however they can only be successfully restored to the same device that they were backed up from.+
  • cause i bot stock Level 1 Level 1 (0 points)
    Hahahaha. Good for you. You have experienced a great fear of mine. I'm installing a pool this year, and am awakened by nightmares of this very experience. Hahaha, not really, but I am considering how to best use the "Remote" app poolside. Thanks for making me more comfortable by association.
  • queenjackie Level 1 Level 1 (0 points)
    The good news is that the same thing happened to me and all hope is not lost. I dropped mine in water 2 weeks after I had it....when they first came out....I purchased another one and low and behold, the one that fell in water started working one month later, with ALL of my info still on it. So....all is not lost forever!!
  • w7ox Level 4 Level 4 (2,385 points)
    queenjackie wrote:
    The good news is that the same thing happened to me and all hope is not lost. I dropped mine in water 2 weeks after I had it....when they first came out....I purchased another one and low and behold, the one that fell in water started working one month later, with ALL of my info still on it. So....all is not lost forever!!



    Hey, you'll spoil his plot to justify buying a 3G iPhone

    Phil
  • medusaterata Level 1 Level 1 (0 points)
    My fiance dropped his in the toilet while it was on, and it was working the next day. So, there is hope!!
  • Duffey1993 Level 1 Level 1 (0 points)
    There's Still Hope. Watch The Part Where He Drops It In Cereal!

    http://www.youtube.com/watch?v=TkXlriABfOo