Nokia N73 Bluetooth ISync fails after Firmware upgrade..

Hmmm... that's interesting from Nokia. Although I don't believe the line that says:

+"The company policy of Mac is to let no tirth party develop software, and take as well full responsability for it."+

Apple has released developer tools specifically to allow phone manufactures to create iSync support for their phones, so it's not correct that Apple don't allow third parties to develop software! That's the whole point of iSync's Plugin architecture.

Plus, in theory, Bluetooth profiles should be backwards compatible...

Hello! I've called Nokia Customer Care yesterday and they say that don't result problems with new N73 firmware and iSync.

They suggest me to reset the phone with this combinations:
Total reset: *#7370#
Partial reset: *#7780#

I've not trusted codes but ... I think that isn't a real solution.
Bye.

That doesn't sound like a solution - I have the same problem btw. Updated the firmware and no iSync/bluetooth anymore with 10.5(.4)

Just to add:

I wrote about it on my site: http://www.mistermac.co.uk/files/644cd413d56697b354673f7d23d169fc-320.html

In short (or not so short).

I recently inherited a Nokia N73, it worked fine with iSync/bluetooth and the Nokia Multimedia Transfer software with iTunes/iPhoto. The phone was rather unresponsive though, click a button, wait, then it does it. So, in my wisdom, I upgraded the firmware to 4.0735.3.0.2.

That was no easy thing either. I had to dig an old PC out of the cupboard, install Windows XP, install more memory as the Nokia Software Update requires at least 256mb. Yes, there is no way to update your Nokia phone on the Mac (and I mean in the Mac OS).

The phone updated felt a lot more responsive but then I found out the terrible cost, no bluetooth or iSync. The phone will pair with the Mac, but I can't browse it with bluetooth and iSync now just gives the error message: "iSync cannot connect to this device."


I contacted Nokia: They suggest rebooting your phone & restarting your computer. They also suggested going to: http://europe.nokia.com/A4299040 to download the Nokia N73 plug-in. Of course, there is no N73 plug-in. On Nokia's own site it says it should just work.

I explained this to them, and they said I should contact Mac [sic]. Calling them Mac and not Apple was a bad sign straight away. They said to visit: http://www.apple.com/macosx/ for assistance.

Now perhaps there's a built in plug-in, if there is, it needs updating by someone, I don't care who, Nokia or Apple. This is almost a cliche being caught between two corporations, one blaming the other and neither coming up with a solution.

There is a long thread at Nokia's site here: http://discussions.nokia.co.uk/discussions/board/message?board.id=connectivity&m essage.id=17290&jump=true#M17290

[Nokia said they do not read or comment on their support threads - great]

One more. If you have the problem, remember to contact Nokia, even if they don't have the solution, they need to be told to get them to pull their fingers out:

http://www.nokia.co.uk/A4222232

I may have a solution:

The Missing Sync for Symbian has just been released, it's $40(US) which isn't cheap but the N73 is listed as being supported. It also adds more features than iSync alone.

I can't see any demo, I may've missed it so I've not tested it. If anyone does, do let us know.

http://www.markspace.com/products/symbian/ms-overview-mac.php

(I'll post this on the various N73 threads)

Turns out there is a Demo:

http://mirror.markspace.com/missingsyncsymbian1.0.0.dmg

"NOTE: You must be running Mac OS 10.5.4"

Sadly after it pairs with the phone, I get the following error:

OBEX error fileTransferServicesDisconnectionComplete
kOBEXSessionTransportDiedError|
kOBEXSessionNoTransportError|
kOBEXSessionNotConnectedError: -21880.

I notice the Bluetooth icon in the menu bar briefly gets the slash "-" through it, and on the phone the icon is becomes bracketed (B) to indicate they are trying to do something.

Maybe it's just me?

It's not just you.

I've contacted Mark/Space today and they gave me a link to their support pages.

This article describes compatibility and performance issues specific to the Nokia n73, when using The Missing Sync for Symbian.
The Nokia n73 smartphone will fail to PAIR to Macintosh computers that have Mac OS 10.5.x installed, if the n73 is running the Firmware version: V4.0735.3.02. Currently, the only known solution is to pair the smartphone to a Macintosh running an earlier revision of the Mac OS, as "downgrading" the Symbian device is NOT recommended.
To check the existing firmware version on your Symbian n73, enter *#0000# (star-pound-zero-zero-zero-zero-pound) from the keypad. If your firmware version is V4.0735.3.0.2, you may not be able to pair your device over Bluetooth to a Macintosh running Mac OS 10.5.x, but should be able to pair your device to a Macintosh running Mac OS 10.4.11
Earlier versions of the Nokia firmware, do not appear to have an issue pairing with Mac OS 10.5.x or Mac OS 10.4.11.
I cannot give you the link to this information, since it's only viewable if one is a member of Mark/Space's support pages.

So, Mark/Space will not help us out.

Every day I get more frustrated, especially today when I've lost my USB cable.

They mailed me earlier to say they were going to post about it in their knowledge base, I guess it's lucky I let them know. Who knows, maybe another company pointing out the problem will help?

I'm thinking of eBaying it (the phone).

Hello people,

I found out how to make it work.

Go to System/Library/UserEventPlugins

and delete BluetoothUserAgent-Plugin.plugin

Now N73 will sync perfectly with bluetooth.

Sorry, didn't make any difference for me. Thanks for trying.

This didn't work for me either.
Are you sure you are using the latest firmware, VisualVideo?
V 4.0750.31.2.1 (15-12-2007) that is, in my case.

As suggested, keep up the fight and register your complaint!
http://www.nokia.co.uk/A4222232

We need to get after Apple too to fix this...