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applemobiledevicehelper.exe & syncUICoreLocalized.DLL load failure. Malware

iTunes 7.7 is essentially malware.

Applemobiledevicehelper.exe attempts to load the SyncUICoreLocalized.dll but fails every time. I even configured iTunes to not look for mobile devices or anything else connected to the computer, still pops up with a box that says 'SyncUICoreLocalized.dll failed to load' which is tied to the applemobiledevicehelper.exe because when you open the task manager and follow the process, it takes you to one of the 50-100 instances of applemobiledevicehelper.exe that have opened up trying to find that library.

That ultimately ends up crippling the computer if you don't MANUALLY kill them all. (simply killing iTunes doesn't kill them which is sloppy coding in itself)

Is there a fix planned for this SOON or is there a place to get refunds for all music purchased since it's essentially unplayable because of APPLE'S poor coding and insistence on having 90 helper processes for what should be a simple media player.

Gateway, Windows XP, Notebook, 1 gb RAM, 1.7GB AMD 64 bit processor athlon

Posted on Jul 17, 2008 12:05 AM

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13 replies

Jul 17, 2008 12:42 AM in response to manny75586

Try step 1 from here
http://discussions.apple.com/ann.jspa?annID=640

I know it says its for Vista, but that SupportSoft program could also be on an XP system.
SupportSoft is a program where Comcast & other ISP providers can look into your PC to give remote troubleshooting support. Apparently it conflicts with Apple software. Or Apple conflicts with it.
But assuming you use itunes more than SupportSoft, I'd try disabling SupportSoft.

here is how to get into msconfig in case you don't know
http://support.apple.com/kb/HT1275

Jul 17, 2008 12:59 AM in response to Katrina S.

That isn't the same problem and I don't have supportsoft on it either. The number of items on my boot list is as bare bones as it gets I routinely modify it to keep things streamlined.

The program shouldn't be continuing to call a library it can't find and shouldn't start 100 instances of itself. (I'm really not exaggerating on the number of instances it attempts to open)

I even tried to completely disabled the service and itunes still somehow manages to open it up and give me the same painful message and donking noise.

Jul 17, 2008 1:34 PM in response to manny75586

Well, I had problems with AppleMobileDevice Helper, too, so I uninstalled.
If you have an itouch or iphone this isn't an option for you - but my older iPods sync fine without it.


I agree Apple needs to make a fix. Meanwhile, if you're able to get rid of that using Control Panel > Add/Remove programs, it won't be able to give the other error message about SyncUICoreLocalized.dll.



Please send your comments to Apple:
www.apple.com/feedback/itunesapp.html

Jul 17, 2008 9:30 PM in response to Katrina S.

I have the exact same problem and it did NOTHING.

Does anybody else know of anything that can stop this? It basically spawns the minute I open iTunes, and I have to keep it open for 45 minutes in order to download the 2.0 upgrade for iTouch, but I tried that and even though I had 20-something minutes left, I had to shut down my computer because it was close to 180 processes going. It couldn't even shut down without me having to physically pull the plug.

Jul 18, 2008 2:39 PM in response to Catherine Carroll

you uninstalled the applemobiledevicehelper and still get this?!? That would be weird. Although you have an iPod so that kinda makes it a non-option for you to uninstall.

Apple REALLY needs to fix that installer (the whole iTunes and the mobiledevicehelper in particular). It crashed my entire system 8 times while trying to install it. It was the first time that ever happened. So it basically installed by just repatching and picking up where it left off which is a really crap way to install an app (I'm waiting for the next problem to pop up)

Note to iTunes developers: the software conforms to the OS not the other way around. Not just on Windows, all OS'. Words to remember and live by.

Jul 20, 2008 1:23 PM in response to manny75586

Ah, I guess I should've clarified a bit. I didn't uninstall applemobiledevicehelper.

I also installed the 2.0 upgrade and have no problems with it. But I find this weird; after my iTouch had the upgrade installed and I reconnected it to iTunes the first time, the applemobiledevicehelper didn't spawn and take up all my CPU, which is weird to begin with because just opening iTunes sets it off. I was glad that happened but it was short-lived. The spawning occurred again when I opened iTunes and the problem still exists.

I guess the only thing I can do is wait for iTunes to release a modified version.

Sep 10, 2008 5:10 PM in response to manny75586

I get the syncUICoreLOcalized.dll load failure message too. I have spoken with tech support about 4 times for a total of close to 4 hours on this and still have the problem. I have uninstalled and reinstalled everything numerous times. I was then told to download "windows install cleanup" and get rid of the mobile device helper as that was probobly the issue. Now i am still getting the same message but now the Mobile Device Helper wont even install on my system...just get the error message over and over and over every 20 seconds or so.

I cannot sync my iphone with my computer. I really really regret ever buying an Iphone and unless apple gets this fixed and soon, I will never buy another Apple product again.

applemobiledevicehelper.exe & syncUICoreLocalized.DLL load failure. Malware

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