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applemobiledevicehelper.exe & syncUICoreLocalized.DLL load failure. Malware

5058 Views 13 Replies Latest reply: Sep 10, 2008 5:10 PM by kirbyfan1 RSS
manny75586 Calculating status...
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Jul 17, 2008 12:05 AM
iTunes 7.7 is essentially malware.

Applemobiledevicehelper.exe attempts to load the SyncUICoreLocalized.dll but fails every time. I even configured iTunes to not look for mobile devices or anything else connected to the computer, still pops up with a box that says 'SyncUICoreLocalized.dll failed to load' which is tied to the applemobiledevicehelper.exe because when you open the task manager and follow the process, it takes you to one of the 50-100 instances of applemobiledevicehelper.exe that have opened up trying to find that library.

That ultimately ends up crippling the computer if you don't MANUALLY kill them all. (simply killing iTunes doesn't kill them which is sloppy coding in itself)

Is there a fix planned for this SOON or is there a place to get refunds for all music purchased since it's essentially unplayable because of APPLE'S poor coding and insistence on having 90 helper processes for what should be a simple media player.
Gateway, Windows XP, Notebook, 1 gb RAM, 1.7GB AMD 64 bit processor athlon
  • Katrina S. Level 7 Level 7 (24,085 points)
    Try step 1 from here
    http://discussions.apple.com/ann.jspa?annID=640

    I know it says its for Vista, but that SupportSoft program could also be on an XP system.
    SupportSoft is a program where Comcast & other ISP providers can look into your PC to give remote troubleshooting support. Apparently it conflicts with Apple software. Or Apple conflicts with it.
    But assuming you use itunes more than SupportSoft, I'd try disabling SupportSoft.

    here is how to get into msconfig in case you don't know
    http://support.apple.com/kb/HT1275
    iMac 10.5 or WinXP SP2, Other OS, SP2, external hard drive, B-W U2 iPod, 1G shuffle, 2nd gen Nano
  • knoppiks Calculating status...
    i got the same problem ... neeeeed help -.-

    i noticed, that the "Synchronization" Tab in iTunes is no more ...

    sry 4 bad english ... ^^
  • Katrina S. Level 7 Level 7 (24,085 points)
    Well, I had problems with AppleMobileDevice Helper, too, so I uninstalled.
    If you have an itouch or iphone this isn't an option for you - but my older iPods sync fine without it.


    I agree Apple needs to make a fix. Meanwhile, if you're able to get rid of that using Control Panel > Add/Remove programs, it won't be able to give the other error message about SyncUICoreLocalized.dll.



    Please send your comments to Apple:
    www.apple.com/feedback/itunesapp.html
    iMac 10.5 or WinXP SP2, Other OS, SP2, external hard drive, B-W U2 iPod, 1G shuffle, 2nd gen Nano
  • Catherine Carroll Calculating status...
    I have the exact same problem and it did NOTHING.

    Does anybody else know of anything that can stop this? It basically spawns the minute I open iTunes, and I have to keep it open for 45 minutes in order to download the 2.0 upgrade for iTouch, but I tried that and even though I had 20-something minutes left, I had to shut down my computer because it was close to 180 processes going. It couldn't even shut down without me having to physically pull the plug.
    eMachine, Windows XP, desktop, 1stG w/ Jan. '08 upgrade iTouch
  • knoppiks Level 1 Level 1 (0 points)
    i completely reinstalled Windows ... now it works -.-
    Windows XP, 1,5Gb ram
  • Catherine Carroll Level 1 Level 1 (5 points)
    Yeahhh, I'm not willing to do that. I have too many codecs and whatnot and forget where I got them from.

    Anybody else?
    Windows XP
  • knoppiks Level 1 Level 1 (0 points)
    I just wanted to say that a clean system (fresh windows = clean lol) does not have this problem.
    It was Irony. No suggestion, okay?
    Windows XP, sry 4 bad english
  • Flisker Calculating status...
    I have to keep running iTunes in Administrator Mode just to stop them errors because they are just annoying and keep coming up. I believe Apple should resolve this error.
    Dell Inspiron 530, Windows Vista, OS version: Ultimate
  • Catherine Carroll Level 1 Level 1 (5 points)
    Ah, I guess I should've clarified a bit. I didn't uninstall applemobiledevicehelper.

    I also installed the 2.0 upgrade and have no problems with it. But I find this weird; after my iTouch had the upgrade installed and I reconnected it to iTunes the first time, the applemobiledevicehelper didn't spawn and take up all my CPU, which is weird to begin with because just opening iTunes sets it off. I was glad that happened but it was short-lived. The spawning occurred again when I opened iTunes and the problem still exists.

    I guess the only thing I can do is wait for iTunes to release a modified version.
    Windows XP, iPod Touch
  • kirbyfan1 Calculating status...
    I get the syncUICoreLOcalized.dll load failure message too. I have spoken with tech support about 4 times for a total of close to 4 hours on this and still have the problem. I have uninstalled and reinstalled everything numerous times. I was then told to download "windows install cleanup" and get rid of the mobile device helper as that was probobly the issue. Now i am still getting the same message but now the Mobile Device Helper wont even install on my system...just get the error message over and over and over every 20 seconds or so.

    I cannot sync my iphone with my computer. I really really regret ever buying an Iphone and unless apple gets this fixed and soon, I will never buy another Apple product again.
    pc, Windows Vista, none

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