You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't update (Error 1436)

Have a 7+Gb music on Ipod , but he saids what i have 0 Goups\Albums\Songs , just only 3 basic games . Clocks , Games , etc is working . When i connect Ipod to computer have a Message what :
"iTunes cannot read the contents of the iPod "name" . Go to the Summary tab in iPod preferances and click Restore to restore this iPod to Factory setting "
I Click to Restore and whatever i chose , (restore new version or older version) have an Error 1436 .

Brother have an Ipod too and he have not any problems .
Tryed to restore setting by Ipod .
Tryed disable anti-virus .
Tryed change USB .
Nothing Works!

What i suppose to do with this problem ?
What will be if i complite Format by Window?

Ipod Nano 3gen (8gb), Windows XP

Posted on Jul 17, 2008 12:21 AM

Reply
12 replies

Aug 5, 2008 2:52 AM in response to Alies

Hi, i've got exactly the same problem.

I tried to synchronize my ipod with another computer and there isn't any problem.

So i think it become from my computer...I use WIN XP PRO...

I will try to restore my usb driver and re-install .dll

ps: sorry for my langage...i'm a little froggy 😉

Message was edited by: reppier

Aug 5, 2008 4:37 PM in response to Alies

Ever since i updated I Tunes I can no longer synch my purchased music or TV shows. It tells me I am not an authorized user. I was getting Error 1436 and sent it to Apple to fix. they sent it back and said they couldn't reproduce the error. Well, I no longer have the error but no music. SadlyI will have to look elsewhere for a music player. This Ipod is only 6 months old and all that music and video is now so much disc space. Apple has not done itself proud this time..

Aug 27, 2008 4:43 AM in response to heavysou1

Why oh why did I buy an apple. I too had exactly the same problem. ITunes kept hanging and when it tried to updated the IPod it disconnected and reported error 1436. However, I solved all the problems on my computer. I disconnected the network (wireless and hardwired) and all worked OK. I use my laptop at work and found the mapped network drives which were not connected caused the thing to hang for a timeout when I worked on the LAN at home

When I used system at work, all was fine with all network connections in place. It works at home now, provided I disconnect/delete all drives mapped to IP addresses that are not present. It seems they have never tested their software in the real windows world. God knows how any one without an IT background would have sovled the issue.

Hope this helps save someone some time.

Oct 14, 2008 9:21 PM in response to Alies

I received this error trying to update my wife's Nano. After trying the things on the Apple suggestion page ( http://support.apple.com/kb/TS1372), I noticed that the pod has assigned itself the drive letter of C: on my system as it was the first available. I have had similar problems with this situation, so I assigned it a drive letter of I and it update like a charm.

Hope this save someone some frustration.

Jan 13, 2009 7:26 PM in response to Alies

my ipod is getting me really upset, i keep trying to sync. But i either get error 1436, or disc error or missing file and stuff like that, the weird thing is it worked fine the day before, and i dont think any of the torrents i downloaded have done anything. Im just confused as to why my ipod's being a bum. and i could really use some help. My ipod is a 5th generation video

Can't update (Error 1436)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.