6 Replies Latest reply: Aug 15, 2008 1:00 PM by Josephtd
racoach Level 1 Level 1 (0 points)
In the server box how do I know what to put down if IT staff won't give it to me. Where can I find this info. Thank you.

ibookG4, Mac OS X (10.5.3), iphone
  • 1. Re: What is my Server name
    BabyGiant Level 1 Level 1 (0 points)
    In outlook, tools, options, mail setup, (email)accounts;
    Double-click the connection name, possibly your username, most likely Microsoft Exchange. The next dialog will have the address under microsoft exchange server. Write that down, get a command line (start run cmd) and type
    Ping that.address.from.above and write down the IP address (192.168.2.3 or whatever). Use that address in setting up your phone, the reason being is that sometimes networks have internal or 'short' names that your phone will not know about if you are on 3g or Edge outside of the regular network (aka wifi). the ip address as the server name pretty much means that you can find it from any network.
  • 2. Re: What is my Server name
    racoach Level 1 Level 1 (0 points)
    Ok I found my Sever name and my IP address however where do I put this on the phone settings now if I wanted to use exchange?
  • 3. Re: What is my Server name
    DaVBMan Level 6 Level 6 (9,265 points)
    If you want to use Exchange, you cannot just try to figure out what to put in, the IT department has to allow it. Setting on their end have to be done to allow that type of access. The phone can support POP, and IMAP or direct support with Exchange for each of those, the people in charge have to enable such features. If they do enable them, then they would give you the info. Since they won't give you the info, I would assume they are not allowing access that way.
  • 4. Re: What is my Server name
    Kevin Brown2 Level 2 Level 2 (170 points)
    Um, yes you can. I configured Exchange my self. Works fine. We use RSA keys.

    When you set up an iPhone exchange account, on the config is a line for the server.

    I myself just used a simple host name and that works, did not use the IP.

    Nothing was done in the company I work for ( very very large multinational company)

    If exchange works for your PC, should and could work for your iphone.
  • 5. Re: What is my Server name
    racoach Level 1 Level 1 (0 points)
    I think you are right that IT has to give smart phones access to the server. I work for a University and I am not sure why they won't give us access to the server to work over smartphones. It is just a waste. If anyone know any way to access my e-mail besides going though the web it would be GREATFUL. Me.Com doesn't really work that well for me either.
  • 6. Re: What is my Server name
    Josephtd Level 1 Level 1 (0 points)
    How did you get RSA authentication to work with the activesync or do you really mean you use RSA for VPn and that is how you are accessing the server.