14 Replies Latest reply: Jul 18, 2008 3:54 PM by Irvin Lustig
dudical26 Level 1 Level 1 (0 points)
I get a TON of emails and I don't want all of them to be pushed to my iphone. I have rules setup in outlook to put important emails in a certain folder, is there a way to just get those emails on the iphone? or to set up any kind of filters on the iPhone?

Thanks

Windows XP
  • Allan Sampson Level 10 Level 10 (123,370 points)
    No filters on the phone - rules to sort messages by category or a junk mail filter.

    If your email account is an IMAP account, you can create additional server stored mailboxes to sort received messages by category with rules or filters available with Outlook. Any additional server stored mailboxes will be available with the iPhone's Mail client automatically. Leave Outlook launched and running and any filtering done by Outlook will be reflected automatically when checking the account with the iPhone's Mail client.

    This isn't possible with a POP account.
  • dudical26 Level 1 Level 1 (0 points)
    I dont think it would be IMAP or POP, as it's an exchange server. Either way I have basically done what you suggest but it doesn't help much. Yes I can access the folder with "important" email on my iphone, but I still get a beep every minuete from a new email that just sits in my inbox and doesn't go to the important folder.
    Is there a way for the iphone to only view the important folder?
  • Allan Sampson Level 10 Level 10 (123,370 points)
    An Exchange Account accessed via ActiveSync is basically an IMAP account.

    Yes I can access the folder with "important" email on my iphone, but I still get a beep every minuete from a new email that just sits in my inbox and doesn't go to the important folder.


    If the important folder or mailbox is stored on the server, any filtering done by Outlook should be reflected with the iPhone's Mail client - it may not be instant, but it should happen fairly soon after a received message is routed to the import folder on the server by Outlook.

    Is there a way for the iphone to only view the important folder?


    I don't believe so. All server stored mailboxes will be available and cannot be hidden.
  • dudical26 Level 1 Level 1 (0 points)
    yes, filtering done by outlook is reflected on the iPhone but all that does is organize my emails. I still have to turn push off on the phone otherwise I get an email every min which is useless.

    Hmmmmm. I wish I could just sync that one folder.
  • Allan Sampson Level 10 Level 10 (123,370 points)
    There is no way to Push only the received messages filtered as Important and moved to the account's Important mailbox by Outlook with the iPhone's Mail client. Maybe there is a way to configure this at the Exchange Server without affecting Outlook, but probably not.
  • dudical26 Level 1 Level 1 (0 points)
    Thanks for the info. Thats really dissapointing. It's great that the iPhone now has exchange support and all but its implimentation is so poor and limited that it's really not very usefull. Hopefully they will make significant improvements in the near future.

    I can't imagine any company would want to use iPhones with such poor exchange funtionality.
  • Allan Sampson Level 10 Level 10 (123,370 points)
    Out of curiosity, which device were you using before that provided this?
  • dudical26 Level 1 Level 1 (0 points)
    any blackberry allows filtering, you just set it up with the web based configuration utility.
  • DaVBMan Level 6 Level 6 (9,265 points)
    Blackberry has all emails routed through their servers (RIM Corporation) then broadcasted out. Thus they have their tools to configure their servers before sending. Since there is no middle man in the iPhone case like with blackberry, it has to be done on the server getting the mail before going to you.
  • Nick King Level 4 Level 4 (2,080 points)
    I know it's not a fix, but it could work...

    If you switch off sounds for emails arriving, and only display inbox mails as the new count on the home screen, and do your filtering in Outlook, then wouldn't this at least only show you when you got a relevant email even if it is collecting 15 others as well?
  • dudical26 Level 1 Level 1 (0 points)
    Even if I turn off sounds I don't think there is any way to make the mail icon display only the number of mail in the "important" folder, I think it will display the number of new emails in the entire inbox including any and all subfolders.
  • Nick King Level 4 Level 4 (2,080 points)
    Yes, but if you leave the important ones in the inbox and move others to a folder outside the inbox...
  • Fergus Hammond Level 2 Level 2 (285 points)
    "Even if I turn off sounds I don't think there is any way to make the mail icon display only the number of mail in the "important" folder, I think it will display the number of new emails in the entire inbox including any and all subfolders."

    That's not my experience at all. The home screen flag only shows emails in the inbox. If a server-side rule is filtering new messages into another folder, those messages don't appear in the folder on the iPhone until you view the folder and they are not shown as part of the new messages tally that you see on the home screen Mail icon.

    Oh, you said "subfolders" - are those folders really subfolders of the inbox itself? The folders I filter into are at the same level as the inbox, not subfolders of it. Perhaps that's the difference.

    Bottom line: if you're filtering into folders at the same level as the inbox, you won't get new mail announcements, including the icon number, for messages that are filtered. Works great for me.
  • Irvin Lustig Level 1 Level 1 (10 points)
    I don't think this is a limitation of the iPhone. It is a limitation of ActiveSync. Blame Microsoft! I could be wrong, but I don't believe that ActiveSync pushes the counts of new emails in subfolders. It only pushes the new counts on Inbox.