ITunes 6 with QuickTime 7.3 error 1603

I have downloaded the above and when I try to install it I get this message sayin the installscript engine on this machine is older than the version required to run setup. If available please install the latest version of Isscript.msi, or contact your support personnel for further assistance. Well I checked and I have the current windows installer and I also went on the install sheild site and downloaded the most recent msi file and the download still wont install. I just downloaded the quicktime 7.2 and it included its own isscript.msi file. Perhaps this download should as well. I have windows XP any suggestions.

Posted on Oct 14, 2005 1:26 AM

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5 replies

Oct 15, 2005 10:42 AM in response to Laura Rice

Well I checked and I have the current windows installer and I also went on the install sheild site and downloaded the most recent msi file and the download still wont install.


hi Laura!

hmmmm. okay, you have Windows Installer
b 3.1v2
rather than 3.1v1? in that case you're up-to-date. but sometimes 3.1v2 still needs a bit of chastisement before it decides to behave properly.

try
b method 1
from the following document. any improvement after that?

http://support.microsoft.com/default.aspx?scid=kb;en-us;555175

keep us posted.

love, b

Oct 15, 2005 10:49 AM in response to Timothy Spanfelner

first I had Error code: -3 then I had Error code: -1603


hi Timothy!

let's try doing a standalone install of QT 7.0.3 first. download a standalone to your hard drive. (we'll run the installation from there rather than online.) switch off both antivirus and antispyware before doing the install.

http://www.apple.com/quicktime/download/standalone.html

if that install works for you, then try the itunes 6.0 install again. (take the same precautions as you took for the QT install.)

keep us posted.

love, b

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ITunes 6 with QuickTime 7.3 error 1603

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