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iphone 3G - cannot get POP3 email accounts from verizon to work

I have tried everything I know to do. I am unable to get my 2 verizon pop3 accounts to connect. Any suggestions? I am somewhat dismayed at the apparent Apple attitude that it's our problem, not theirs. In the past I've always been able at Verizon to talk to someone and resolve a problem. Not here it seems. Maybe I've made a mistake.

Sony, Windows XP

Posted on Jul 17, 2008 2:48 PM

36 replies

Jul 29, 2008 5:29 PM in response to Lawrence Finch

sounds nice lawrence, but i did both what Father, Bonibee, and Omni did to no avail. I'm popping into a company server using ports 25 and 110 and able to send out via my domain smtp and when checking for mail, it will connect and then 'checking for mail' but nothing comes into box. I was hoping Bonibee's advise would be the trick and I did that, but still...not able to pull down email from my server...

Jul 30, 2008 10:05 AM in response to Community User

Thank you Omni and Laurance!!! I tried both your advises. At first it didn't work, but I tried it a couple of other times. I remember I was at the Rite Aid when I decided to try keying in all the info manually to see if it would work, and after about a minute of waiting I finally heard it...the sweet sound of mail being downloaded to my phone. 🙂

All I can say to all of you having problems is to re-enter your POP info, start fresh. The phone has to go through its set up process almost every time there is an update. It is such a pain, but it is a computer after all.

Jul 30, 2008 3:31 PM in response to Lawrence Finch

I need help from someone who has successfully setup pop mail to receive/pull down email from a private server using mail.privateserver.com on new 3g phone. I have no problem sending via smtp.privateserver.com and it will connnect for incoming mail and 'check for mail' but nothing shows up on iPhone. I have tried all steps used above and still not working. Thanks for trying guys...

Aug 1, 2008 7:06 AM in response to omni1123

Yes, I tried that . ...
I was told by Apple to download latest version of iTunes..7.7.1 which I did, as it is supposed to address some Outlook issues but not all. So I loaded. deleted all accounts on my iPhone and synced with desktop Outlook mail and still have the same issue. I also tried some advice to set up a Gmail account and it will send via my private server smtp but will not receive. so, can't get gmail to work or my private server.... suppose to see Apple Genius this afternoon, so let's see how 'genius' they are...

Aug 1, 2008 2:35 PM in response to Community User

I have tried connecting to my company's POP3 server through my 3g Iphone to no avail.

This is a private corporate server, not an ISP.

I have had no success in receiving any mail. I have deleted the accounts and re-input the information on numerous occasions. Some of the time I was able to send mail, but curiously it would only send to email addresses of the same domain name. When I tested sending them to an outside domain the messages were kicked back as invalid.

I have tried everything, and I have no idea where to look. Please help if you have had similar issues and have found a way to resolve them.

Thank you in advance.

iphone 3G - cannot get POP3 email accounts from verizon to work

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