itunes 6 & quicktime 7.03 error

Question

itunes 6 & quicktime 7.03 error

I was beating my head against the screen, pulling out what hair is left and cursing my decision to upgrade. I had never had any issues upgrading itunes before, but this time it was not so easy.

I downloaded to my hard drive itunes 6. Installed. During installation process everything was smooth until QuickTime began installation. At that point I had an error message:

Error# 63443

Once I clicked OK or PROCEED (whatever it asked me to do) - the installation went smoothly - acknowledging a successful install of itunes.

The problems began when I clicked on the shortcut located on my desktop. itunes wouldn't open - and window would pop up saying that itunes did not open properly - did I want to send a report to Microsoft. I did the report - tried the suggestion - nothing good happened.

Figuring that the problem was with QuickTime, I downloaded the standalone for QT 7.03. Installed. Rebooted my computer. Opened up QT. QT opened successfully. LEFT QT open - clicked on desktop shortcut to itunes - BAM - it opened. I smiled. All my music was there. Library was there. itunes worked. My joy was complete.

Somewhere in this discussion there's a thread to the QT 7.03 STANDALONE download. Seems like someone posted around 7:00PM Friday the 14th.

Posted on Oct 15, 2005 8:33 AM

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Answer 1

Oct 15, 2005 8:37 AM in response to Glen Huizenga

Here's the link to the QT 7.0.3 standalone:

http://www.apple.com/quicktime/download/standalone.html

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Answer 2

Oct 15, 2005 8:38 AM in response to Glen Huizenga

Hey glen, if u have trouble getting QuickTime 7.03 read my thread Ronald Cheng, "[Solution]Itunes install error Installshield+error 1603!!", 09:10am Oct 15, 2005 CDT

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Answer 3

Oct 15, 2005 8:40 AM in response to Ronald Cheng

I had success last night. Thanks for caring though.

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Answer 4

Dr. Deb

Level 1

55 points

Oct 23, 2005 7:12 PM in response to Glen Huizenga

Glen:

Does your iTunes successfully link to the Music Store? I have had troubles, and never saw the error message until my last (#15) install attempt.

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Answer 5

Oct 23, 2005 7:19 PM in response to Glen Huizenga

Dr. D,

I have purchased music from the Music Store. I have had a few problems - like burning songs - but I've overcome the burning issue by following some advice found here in the discussions. - iTunes closed. I insert cd-r into my drive. Then open iTunes - successful burn.

Kinda frustrating - this latest update - I never had any issues before with any other iTunes update. My computer is 3+ years old - I'm thinking that there may have been some hardware compatability issues OR, it's possible that QuickTime is the culprit

g

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Answer 6

Oct 23, 2005 7:19 PM in response to Glen Huizenga

I am having problems too. it would not let me install because of a problem with quicktime, now i cant even go back and use the old version, i am screwed

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Answer 7

Oct 23, 2005 7:24 PM in response to Glen Huizenga

I felt the same way...

I have no magic wand. I only know that installing QuickTime standalone - opening QT - keeping it open - then opening iTunes - worked for me. I have not had to open QT first ever again - I am able to use the desktop shortcut. Try downloading the QT standalone (link above), installing, opening - run something when it opens - demo or something - keep QT open - open iTunes - maybe the magic wand will sweep wide and cover you too.

g

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