4144 Views 4 Replies Latest reply: Jul 19, 2008 4:48 PM by b noir
now we're getting the following message when we try to open iTunes: "The file ituneslibrary.it cannot be read because it was created by a newer version of iTunes."
I've seen that one reported every now and again if the iTunes install has not gone through properly. (The library files seem to get updated, but the program files don't.)
So let's try another install, taking a few additional explicit precautions this time.
Downlad and save to your hard drive a fresh copy of the iTunesSetup.exe iTunes installer. (Don't run the install on line.)
Latest iTunes Installer
Now restart the PC. Switch off antivirus and antispyware applications. Now start the install by doubleclicking the iTunesSetup.exe you downloaded earlier.
Does that install seem to go through okay? If so, try launching iTunes. Does it open without the error this time?