21861 Views 5 Replies Latest reply: Aug 29, 2008 12:44 AM by surfpick
has anyone figured out how to solve this problem? I am having the same issue, except this difference:
One user of this imac can log in and use itunes fine, but when I log in and try to launch itunes, I get that same error message (and cannot launch itunes) - "The folder "ITunes" is on a locked disk or you do not have write permission".
I am totally new to apple forums, so I am not sure how all things work, like it says at the top that:
"This question is not answered. "Helpful" answers available: 2 . "Solved" answers available: 1 ."
implying there ARE 2 'answers' available... where?
Select the icon of the HD that has the files - Get Info for that HD (+I or from the Finder File menu 'Get Info') - Look under the 'Sharing & Permissions' tab at the bottom. Check your status - to change your status then select the lock icon and enter your Admin password if prompted - then give yourself 'Read & Write'. If you are not in the list then you can add yourself by using the + button.
I had this happen to me once.
I have two users on my computer with an external HD with my itunes library. One user had itunes open, and when I was on the other "user" I could not access it.
So if you have more than one user on your computer, make sure only one user is access itunes.
Hope this makes sense and helps you out.