iTunes 6 - Error 1607 - Solution

Question

iTunes 6 - Error 1607 - Solution

If you are getting the following error when installing iTunes 6:

Error -1607: Unable to Install InstallShield Scripting Runtime

Check to see whether you have installed Microsoft Hotfix MS05-051 (KB902400) lately. It can break permissions on COM+ and MS DTC which will cause all kinds of problems with Windows Installer.

I had this exact problem this morning after installing this hotfix.

Here is the Microsoft article that tells you how to fix the permissions:

http://support.microsoft.com/?kbid=909444

Posted on Oct 18, 2005 10:01 AM

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Answer 1

b noir

Level 9

72,324 points

Oct 19, 2005 10:51 AM in response to Matt Bennett1

well done, Matt!

many thanks for the report. i've got you bookmarked.

love, b

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Answer 2

Nov 10, 2005 1:05 AM in response to b noir

I have the same problem with my i tunes, getting the 1607 error. i looked at the website listed above. but i guess i am not as computer savy as i thought and cannot figure out where the windir registration folder is that you need to alter to get i tunes working. please help

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Answer 3

b noir

Level 9

72,324 points

Nov 10, 2005 12:00 PM in response to alex furini

hi alex!

I have the same problem with my i tunes, getting the 1607 error.

just checking. this is actually (comparatively speaking) a fairly rare cause for the 1607. have you checked through the following information yet?

http://docs.info.apple.com/article.html?artnum=93976

... and the InstallShield Tips and Pointers are also helpful:

http://consumer.installshield.com/faq.asp#ts

love, b

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