0 Replies Latest reply: Jul 18, 2008 6:48 PM by brianroan
brianroan Level 1 Level 1 (0 points)
My iPod Shuffle (2nd Gen) needs a reset. iTunes won't recognize it and gives me: "iTunes cannot recognize this iPod at this time. You must restore the iPod with iPod reset utility before it can be used with iTunes." So I downloaded the installer for the iPod reset utility and ran it, only to discover that the installer is for 32bit operating systems, and I am running 64bit Vista. Anyone know of a 64bit iPod reset utility? Or am I S.O.L.?

Message was edited by: brianroan

Ok, so I just re-read the literature for the iPod reset utility and noticed this: "**iPod Reset Utility is not supported for use with Windows Vista." So maybe it doesn't matter if I'm running 32 or 64 bit...I'm operating Vista so I guess there's no way to reset my shuffle, unless I can find a friend who still runs Win XP. I'm open to any other suggestions though...

Message was edited by: brianroan

ipod shuffle 2nd gen, Windows Vista, 64 bit