I Tunes Does not Start, just shows Error Signature!

Question

Level 1

5 points

I Tunes Does not Start, just shows Error Signature!

Hello,
My itunes does´nt start again, out of some reason.
After trying to start Version 6.0 a window opens:

iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.

Then i click for more Info, and the "Error signature" says:
AppName: itunes.exe AppVer: 6.0.0.18 ModName: unknown
ModVer: 0.0.0.0 Offset: 00000000

HEEEEEEEEEEEEEEEEELLLLLLLLLLLLLLLPPPPPPPPPP

And I don´t have nortion!

Posted on Oct 20, 2005 7:53 AM

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Answer 1

bowlesco

Level 1

0 points

Jan 1, 2006 6:24 PM in response to bronco

did you fix you problem w/ Error Signature? i'm having the same problem and have reinstalled six times - same result each time.. bowlesco@yahoo.com

Hello,

My itunes does´nt start again, out of some
reason.
After trying to start Version 6.0 a window opens:

iTunes has encountered a problem and needs to close.
We are sorry for the inconvenience.

Then i click for more Info, and the "Error signature"
says:
AppName: itunes.exe AppVer: 6.0.0.18 ModName:
unknown
ModVer: 0.0.0.0 Offset: 00000000

HEEEEEEEEEEEEEEEEELLLLLLLLLLLLLLLPPPPPPPPPP

And I don´t have nortion!

Reply

Answer 2

Rachyl

Level 4

2,135 points

Jan 1, 2006 7:36 PM in response to bowlesco

well, Norton is not the only issue. I need more info than just that. Which antivirus and firewall are you running? When you pull up your processes tab, do you see iTunes ANDQuicktime? IF you do, do they stay, or do they flash away after a few seconds? Which Windows OS and which service pack are you running on your computer? Let me know and we wil work this out.
Thanks,
Rachyl

Reply

Answer 3

slyking

Level 1

0 points

Jan 1, 2006 7:38 PM in response to bronco

Have you fixed this problem? I'm having the same problem .Have tried to uninstall and reinstall 6 or 7 times nothing seems to work. the files can't be uninstalled either the same message appears

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