Apple-PLEASE make a MASTER LIST of fixes Tunes 7.7 upgrade,Library Debacle
To: Apple Suppost
Cc: Apple Discussion Community
Re: Widespread problem with iTunes 7.7 Upgrade and Music Library Loss
There is clearly a big big problem with we that upgraded to iTunes 7.7.
Upgrade to 7.7 , Library dissappears.
I came to Support today, in hopes of finding out what may have happened to my Library, which I keep on an External HD.
First checking support , I found NOTHING. As usual.
When I came over here to check Discussions , well, what a trainwreck.
Apart from fixing the danged application, I ask, plead, beseech you kind people at Apple Support:
Please create an up-to-date list of fixes.
There are so many threads, so many things to try -to varying degrees of success- that I am paralyzed with doubt and confusion.
Which of these zillion fixes should I try?
I am NOT a left-brainer so I am useless at deciding what I should do. Further , I am only slightly confident that I am doing the right things:
-did I drag and drop the right file?
-What's an xml file ?
- is this what "open from applications" really means?
- what exactly does "library" is "in" "iTunes" mean and how do I know I am in the right place?
Please create a comprehensive list , culled from all of these unhappy 7.7 Upgradees.
Help me know what are the latest and bestest way to find "my iTunes" (whatever that means.
Make it step-by-step so a non-linear thinker can follow it, without fear of fcuking up everything even more.
I know that I have great limitationsin my understanding; I'm not ashamed to say so in public.
There's no way that i am the only Mac owner in all the land that is similarly handicapped.
I like to think I speak for us all.
Thank you , anyone who endured this long post.
Good Luck, Musicheads.
-eekahil
Cc: Apple Discussion Community
Re: Widespread problem with iTunes 7.7 Upgrade and Music Library Loss
There is clearly a big big problem with we that upgraded to iTunes 7.7.
Upgrade to 7.7 , Library dissappears.
I came to Support today, in hopes of finding out what may have happened to my Library, which I keep on an External HD.
First checking support , I found NOTHING. As usual.
When I came over here to check Discussions , well, what a trainwreck.
Apart from fixing the danged application, I ask, plead, beseech you kind people at Apple Support:
Please create an up-to-date list of fixes.
There are so many threads, so many things to try -to varying degrees of success- that I am paralyzed with doubt and confusion.
Which of these zillion fixes should I try?
I am NOT a left-brainer so I am useless at deciding what I should do. Further , I am only slightly confident that I am doing the right things:
-did I drag and drop the right file?
-What's an xml file ?
- is this what "open from applications" really means?
- what exactly does "library" is "in" "iTunes" mean and how do I know I am in the right place?
Please create a comprehensive list , culled from all of these unhappy 7.7 Upgradees.
Help me know what are the latest and bestest way to find "my iTunes" (whatever that means.
Make it step-by-step so a non-linear thinker can follow it, without fear of fcuking up everything even more.
I know that I have great limitationsin my understanding; I'm not ashamed to say so in public.
There's no way that i am the only Mac owner in all the land that is similarly handicapped.
I like to think I speak for us all.
Thank you , anyone who endured this long post.
Good Luck, Musicheads.
-eekahil
PowerBook G4, Mac OS X (10.4), Right Brainer
