Apple forgot my Apple ID?!

Question

Level 1

0 points

Apple forgot my Apple ID?!

My Apple ID account has been completely deleted.
I tried to log in recently and it did not work. I tried asking to have my password reset, and it said my Apple ID didn't exist. I tried saying I'd forgotten my Apple ID and using my email address to recover it, and it said it had no record of my email address. I've created "another" one, with the same Apple ID, but a different discussions username because it wouldn't let me use my original.

What is going on? And I want my answer to come from an Apple employee please.

Macbook Pro1,1, Mac OS X (10.5.4)

Posted on Jul 20, 2008 3:12 AM

Reply

Answer 1

MGW

Level 7

27,041 points

Jul 20, 2008 6:33 AM in response to ed.k

You won't get an answer from an Apple employee because this is a user to user forum, they don't post here. What was your previous id? I can ask a Host to see if they can locate it.

Reply

Answer 2

ali brown

Level 7

26,493 points

Jul 20, 2008 9:48 AM in response to ed.k

Hello edk01,

Is this your Original User Profile?

ali b

Reply

Answer 3

ed.k Author

Level 1

0 points

Jul 20, 2008 10:39 AM in response to ali brown

MGW wrote:
You won't get an answer from an Apple employee because this is a user to user forum, they don't post here. What was your previous id? I can ask a Host to see if they can locate it.

Oh ok, my mistake.

ali brown wrote:
Hello edk01,

Is this your Original User Profile?

No, this is my first profile: ed.k

Thanks all for the help.

Reply

Answer 4

MGW

Level 7

27,041 points

Jul 20, 2008 10:49 AM in response to ed.k

Here's your account:

http://discussions.apple.com/profile.jspa?userID=651849

Reply

Answer 5

ed.k Author

Level 1

0 points

Jul 20, 2008 10:52 AM in response to MGW

MGW wrote:
Here's your account:

http://discussions.apple.com/profile.jspa?userID=651849

Yep that's it. But how do I switch back to it?

Reply

Answer 6

MGW

Level 7

27,041 points

Jul 20, 2008 11:14 AM in response to ed.k

Do you remember your password?

I'll alert the Hosts that you want to log in.

Reply

Answer 7

ed.k Author

Level 1

0 points

Jul 20, 2008 11:34 AM in response to MGW

MGW wrote:
Do you remember your password?

I'll alert the Hosts that you want to log in.

I do. Thanks!

Reply

Answer 8

ali brown

Level 7

26,493 points

Jul 20, 2008 12:51 PM in response to ed.k

You're Welcome edk01!

No guarantees, but try the procedure posted below.

Delete the browser's Apple Cookies, and clear the browser Cache.

On the Discussions Sign In Page, do not enter any info in the text fields.

Instead, click on "Click here for assistance", under "Did you forget your password?"

On the page that opens, click on "Forget your Apple ID?".

Enter the required info, and click Continue.

ali b

Reply

Answer 9

ed.k Author

Level 1

0 points

Jul 20, 2008 9:34 PM in response to ali brown

ali brown wrote:
No guarantees, but try the procedure posted below. ...

I tried that, but I'm afraid it doesn't help me now. I have already re-registered the very same AppleID that Apple didn't recognize. That is why I think they deleted it, because I was able to register the exact same AppleID a second time.

At this point I only want 2 things.
1. To be able to log back into ed.k
2. Most importantly: an explanation from someone who knows what happened.

I am wondering now if there is an Apple Support representative I should be calling.

Reply

Answer 10

ali brown

Level 7

26,493 points

Jul 22, 2008 10:33 AM in response to ed.k

edk01,

Try the above procedure again, and be sure to perform the steps exactly as I posted them.

ali b

Reply

Answer 11

ed.k Author

Level 1

0 points

Jul 22, 2008 1:11 PM in response to ali brown

Ok.
I tried again a few more times and sadly I'm still stuck with edk01.

Reply