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I am suddenly getting "the network connection could not be made"

I am getting the error message "the network connection could not be made" and am online without any problems. Itunes etc been fine until a week ago and now can't get it to connect to the net - can someone help me with what to do!

DELL, Windows XP

Posted on Jul 20, 2008 7:54 AM

Reply
3 replies

Jul 20, 2008 9:53 AM in response to polydorus

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Inc. Dimension 5100
iTunes 7.7.0.43
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.0.33
Bonjour 1.0.4.12 (118.4)

iTunes Serial Number 84F27A17068673F2

Current user is an administrator.
The current local date and time is 2008-07-20 17:53:01.
iTunes is not running in safe mode.

Video Display Information

RADEON X300 SE 128MB HyperMemory
RADEON X300 SE 128MB HyperMemory Secondary


** External Plug-ins Information **

No external plug-ins installed.

** Network Connectivity Tests **

Network Adapter Information

Adapter Name: {FA357741-DCC2-4994-B232-D8FB3AB95C51}
Description: GlobeSpan USB ADSL LAN Modem - Packet Scheduler Miniport
IP Address: 169.254.205.203
Subnet Mask: 255.255.0.0
Default Gateway: 169.254.205.203
DHCP Enabled: Yes
DHCP Server: 255.255.255.255
Lease Obtained: Sun Jul 20 08:03:53 2008

Lease Expires: Tue Jan 19 03:14:07 2038

DNS Servers:

Adapter Name: {294C775D-3EBF-4C83-9FC4-B8AF44B2A5F3}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970

Lease Expires: Thu Jan 01 00:00:00 1970

DNS Servers:

Adapter Name: {073C330F-5F60-45A9-A866-E576CAA4A8F7}
Description: WAN (PPP/SLIP) Interface
IP Address: 92.4.72.142
Subnet Mask: 255.255.255.255
Default Gateway: 92.4.72.142
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970

Lease Expires: Thu Jan 01 00:00:00 1970

DNS Servers: 92.31.241.20
92.31.241.20
92.31.241.21

Adapter Name: {AB8D5AB8-67B8-4A81-846F-A0ABA0CC542D}
Description: WAN (PPP/SLIP) Interface
IP Address: 172.200.129.209
Subnet Mask: 255.255.255.255
Default Gateway:
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970

Lease Expires: Thu Jan 01 00:00:00 1970

DNS Servers: 205.188.146.145
205.188.146.145

Active Connection: dialbb 2
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was unsuccessful.
The network connection could not be made.
Connection attempt to iTunes Store was unsuccessful.
The network connection could not be made.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection could not be made.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection could not be made.
Last successful store access was 2008-07-06 17:03:11.


Here's what I got. I cleared down DNS as it told me to do but still not working.

I am suddenly getting "the network connection could not be made"

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