8733 Views 3 Replies Latest reply: Jul 23, 2008 3:31 AM by debaser67
YES! I have finally resolved this problem. A Techi from Apple sent me an article with very detailed explaination of the proper way to uninstall and reinstall. he assured me that if I followed the tedious directions to the letter that the problem would be resolved and in fact it was.
the link is: <http://support.apple.com/kb/HT1926?viewlocale=en_US>