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Error 1335 iPod.cab is corrupt

When trying to install iTunes 6, I get the following error:

iTunes Error: Error 1335. The cabinet file 'iPod.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.

Abort, Retry, Ignore

I've attempted to download this installer mulitple times. I even tried downloading it from a seperate NIC since I saw one guy had an nvidia firewall issue. I am attempting to install it from my desktop folder and I'm also on the administrator profile on this PC. I'm running WinXP SP2. No firewalls up.

I've tried the Microsoft Cleanup utility, but itunes nor quicktime were listed. I've deleted all reg keys associated with apple. My system is totally void of all Apple related installations.

I tried to install the iPod software seperately and succeeded. If I hit retry a few times, the progress bar goes all the way across before I have to hit ignore. I then get a white x with a red circle saying Internal Error 2350. The installation rolls back and another message comes up.

Error: -1603 Fatal error during installation.
Consult Windows installer help (msi.chm) or MSDN for more information.

I'm at a loss.

Posted on Nov 6, 2005 2:54 PM

Reply
6 replies

Nov 6, 2005 8:13 PM in response to Matthew Sliva

I finally figured it out. All those temp directories in the other posts don't get down to the solutions.

First, I have a built in nvidia firewall on one of my nics. I switched nics and redownloaded the itunes installer. I then went to the properties of the installer.

If you look at the comments of the installer, you may see something like this:

Setup=iTunesSetup.exe
Silent=2
Path=.\%windir%\Downloaded Installations\{872653C6-5DDC-488B-B7C2-CF9E4D9335E5}
Overwrite=2

So, I went to my c:\windows\downloaded installations\ folder and deleted that folder that started with 872..

Since I did that, the installer went through like nothing else.

iTunes is now working and installing successfully. I hope this helps for anyone else.

Nov 7, 2005 8:21 AM in response to Matthew Sliva

well done Matthew!

So, I went to my c:\windows\downloaded installations\ folder and deleted that folder that started with 872..


many thanks for the report! that makes sense. those folders contain .msi files from previous installations. so if one of those gets corrupted, you can run into problems on installs. (this caused some versions of the "a later version is installed ..." error that we used to get on 4.9 installs.)

love, b

Nov 19, 2005 1:34 AM in response to David Heath1

Still no luck. My ipod starts to connect to iTunes, and sometimes gets to the 12th song, sometimes to the 250th song, but it always hangs up. Stops completely. The "Do Not Disconnect" icon flashes, I eventually have to disconnect the ipod and unplug my computer (everything hangs up, even if I try to shut down, it hangs on shutting down.) If I don't connect the ipod to itunes, then I have no problems at all running itunes.

Any help is appreciated.

Error 1335 iPod.cab is corrupt

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