AppleCare Registration in Progress, still?

Question

Level 1

8 points

AppleCare Registration in Progress, still?

Hi all,

I recently purchased an AppleCare for my Macbook Pro (1st year warranty expires on the 15th Aug), and I did the registration online and i seem to recall an error at the end of the registration asking me to try registering again at a later point. I just wrote this warning off seeing as how the status of the registration was still "in progress" so I figured it was just working..

But it's nearly 5 days later and the status is still "registration in progress." I don't see how I can register again, or amend the registration seeing as how the only way to register is to type in the AppleCare registration code, however when I do it tells me that the code is already in use, and prompts me to contact Apple..

Any ideas on how I can do this without resorting to making any phonecalls?

I hate phones! (except the iPhone :P)

2.4ghz 15" Macbook Pro, Mac OS X (10.5.4)

Posted on Jul 22, 2008 4:44 AM

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Answer 1

domfunkle Author

Level 1

8 points

Jul 22, 2008 7:05 PM in response to domfunkle

Well the AppleCare was finally.. well.. finalized today. Checked the status to see if it'd been updated, and it has.

Took a bit of time though, but at least I didn't have to call up AppleCare in the end. Thanks for the "helpful" responses...

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Answer 2

Aug 8, 2008 12:38 AM in response to domfunkle

I just purchased applecare in the same manner. I hope I don't have to spend the same amount of time biting my nails.

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Answer 3

domfunkle Author

Level 1

8 points

Jul 22, 2008 6:58 AM in response to Retired Engineer

Yeah I did.. and it just says that I have a registration in progress (which is what this is about.. sorry if i worded it unusually).

Does it usually take this long to register or am I the exception?

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Answer 4

domfunkle Author

Level 1

8 points

Jul 22, 2008 7:42 AM in response to sig

Well I was kinda hoping maybe someone can shed some light on the length of time required for an AppleCare registration to be finalized, just to gauge whether or not I should be worried..

I'll give it 'till the end of the week before I start making phone-calls, as much as I despise the idea..

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Answer 5

Cloudane

Level 1

0 points

Sep 24, 2008 4:11 AM in response to domfunkle

My turn for this. I thought it might've been because I bought it off eBay (despite the seller having 100% positive rep for hundreds of AppleCare sales) - of course, the AppleCare support person I spoke to pretty much said this and suggested that it should only be bought from an authorised retailer etc etc. Somehow I knew they would be as awkward as possible if they are not getting their overpriced direct sale.

I was told to send proof of purchase, as they seem to think the code has already been used, but surely the reason it's already been used is because I've tried to register it! The agent didn't seem to understand this concept. Anyway I've sent eBay and PayPal receipts and guess all I can do is sit and wait and hope for the best. I'll be pretty annoyed if I've lost £56 due to Apple assuming I'm a criminal who's stolen the code from somewhere.

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Answer 6

Jul 22, 2008 5:58 AM in response to domfunkle

Go here

https://selfsolve.apple.com/GetWarranty.do

and enter the serial number of your MBP and your country and it will tell you the status of your warranty.

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Answer 7

sig

Level 8

35,862 points

Jul 22, 2008 7:15 AM in response to domfunkle

It's in progress. This is a user to user forum. There is no one from Apple here to answer your query. If you need to know what the issues are you can call AppleCare.

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Answer 8

sig

Level 8

35,862 points

Jul 22, 2008 7:48 AM in response to domfunkle

Again, this is a user to user forum. We are all users like yourself. Call AppleCare and stop fretting.

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