iPhone does not notify me when I have new e-mail (ymail account)

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Level 1

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iPhone does not notify me when I have new e-mail (ymail account)

Hi everyone, I purchased my iPhone yesterday and was very excited about the e-mail feature. I saw on many of the promotional videos that the iPhone will notify the user if they receive any new e-mails. I have gone through the steps and my iPhone has confirmed my account, but I have not yet been notified of any new e-mails in my inbox.
I have checked online at my ymail account to confirm I am indeed receiving e-mail.

So why doesn't my iPhone notify me when I get new e-mail?

Thank you very much for your help.

3G, Mac OS X (10.4.11)

Posted on Jul 22, 2008 3:24 PM

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Answer 1

deggie

Level 10

167,183 points

Jul 22, 2008 3:36 PM in response to cujofreak

Is your email set up to fetch new email every 15, 30 minutes, etc. or manually?

If you are referring to push mail, it is only available through Exchange/Activesync, MobileMe (and 1% will dispute this) and Yahoo.

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Answer 2

roaminggnome

Level 10

106,365 points

Jul 22, 2008 3:40 PM in response to cujofreak

You have to set the phone to "fetch" your e-mail every 15,30 min, etc.

Push mail is what it sounds like you are referring to, but I don't think that you e-mail supports push e-mail.

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Answer 3

cujofreak Author

Level 1

0 points

Jul 22, 2008 3:49 PM in response to cujofreak

Yeah my issue was the "Fetch" thing, thank you very much, what does "Push" refer to and how do I figure out if my e-mail account can use it?
I have ymail and I was told it's the exact same thing as yahoo mail.

Thanks very much

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Answer 4

deggie

Level 10

167,183 points

Jul 22, 2008 3:51 PM in response to cujofreak

Only the ones I mentioned do push mail, on Yahoo you specifically set up a push mail account, which is different from their normal free email accounts. There are no others that I am aware of. Push mail does just what it says, instead of your iPhone going out and checking every 15 minutes to see if there is any mail and pulling or fetching it, with push as soon as the information goes to the server it is "pushed" to your iPhone and your are notified.

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Answer 5

roaminggnome

Level 10

106,365 points

Jul 22, 2008 3:53 PM in response to cujofreak

I'm not aware of your e-mail specifically, but here is the link to yahoo push e-mail instructions:

http://mobile.yahoo.com/iphone/mail

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Answer 6

cujofreak Author

Level 1

0 points

Jul 22, 2008 7:02 PM in response to cujofreak

Great thank you very much for all of the help! It is greatly appreciated.

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