6 Replies Latest reply: Jul 23, 2008 1:57 PM by Jim K
Jim K Level 1 Level 1 (140 points)
I have a 3G iphone. After 3 trouble-free days the speaker volume dropped drastically. I can barely hear what is being said. The unit still works well on a handsfree basis. A colleaugue had the same problem but the fault corrected itself. I have of course tried the toggle switches at the side of the phone. Any ideas?

jim

imac 2ghz, Mac OS X (10.5.4)
  • Lognee Level 1 Level 1 (5 points)
    Jim, got to your settings, click on sounds, and make sure the slider is all the way to the right.

    iPhone provides the ability to the user to adjust the volume for: speakerphone, earbud listening, and regular earpiece listening. What I mean is that If you volume is set to a specific setting when you are holding iPhone to your ear, turn on the speakerphone and you will find that the volume level may be different for the speakerphone.

    Whatever you are doing at the time, just make sure the volume is up by pressing the top portion of the volume switch.
  • Jim K Level 1 Level 1 (140 points)
    Thanks for that. The slider was already at maximum.
    We fiddled with it but its still not working.

    jim

    any other ideas?
    I note from the board that other people have similar sound problems
  • Fredrrr Level 2 Level 2 (150 points)
    "Volume" was an issue with the first phone as well. I think the 3G has, for the most part, increased the clarity, but not the overall volume.
  • Jim K Level 1 Level 1 (140 points)
    My Colleagues 3G iphone had the problem for one day but (without any effort on anybody's part) repaired itself - and the volume is fine now.
    Is this a problem of which Apple is aware orare they just isolated incidents - in the meantime what can we do about it - it is not viable to operate in hands-free mode all the time.
  • bonibee Level 1 Level 1 (25 points)
    I went into the Apple store yesterday for the same issue. My speakerphone when being used in my car is barely audible. I can't even hear it if I hold it to my ear...but I'm in a convertible. When I'm in my SUV, it's not much better though. In fact, when placing a call, I can barely hearing it dialing. However, I tested all the Iphones on display in Apple and the speakerphones were very low too as was the dialing mode. They agreed that the speakerphone is low but it is the way it works. They suggested using an earpiece, which I hate. I am using a Motorokr T505 speaker box in my car for now. The speakerphone is okay if I"m in an absolutely quiet environment, which is just not the case when driving.
  • Jim K Level 1 Level 1 (140 points)
    we have no problem at all when our phones are on hands-free mode - using a speaker phone (we use a Parrot system in the car and that is fine) but have the problems just talking through the handset