Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: ptaylor874
ptaylor874 Author
User level: Level 1
0 points

iPhone 3G WiFi issues

I'm seeing some very unusual results using WiFi on my iPhone 3G. When connected to my local WiFi network (WPA2 Enterprise... Yes, really!) I have sever problems surfing websites. On rare occasions, it works, but mostly I select the bookmark in Safari, it shows the location bar at the top and it starts filling with blue, but typically stops just after it begins filling in with blue. After some time, it tells me "Safari could not open the page because the server stopped responding".

Wondering if perhaps WPA2 Enterprise has issues, I dropped back to WPA2 Personal, but it behaves the same way, so that doesn't appear to be an issue.

One other strange thing is that the "Remote" app can find my local AppleTV, even when Safari seems unable to get to the Internet.

Perhaps the iPhone is getting confused with what it's default gateway should be? I'm saying this because I ran a packet capture on my router (pfSense) and didn't see even a DNS request from the iPhone when I attempted (and failed) to surf to a website.

iMac & iPhone 3G, Mac OS X (10.5.4)

Posted on Jul 24, 2008 12:13 PM

Reply
9 replies
User profile for user: frayli
frayli
User level: Level 1
0 points

Aug 12, 2008 4:49 AM in response to ptaylor874

I am getting the exact same issue although since connecting to my network at home I cant connect to anything on the internet, my router is giving it an IP and the network seems connected on the 3g iphone. Apple couldnt help me, I am wondering if it is my router at home I will try to check the router at work (the internet worked via it then I updated when I got home and hasnt worked since)
Reply
User profile for user: iphoneadopter
iphoneadopter
User level: Level 1
0 points

Aug 13, 2008 11:16 AM in response to Mark_brennan

I had the same problem. I was on the phone with apple for over an hour and they couldn't solve it. From other forums I found that the DNS address that the iphone is getting through DHCP isn't working properly. You need to go to a static address (just switch from DHCP to Static) and then add the IP address of the router to the DNS address list. This should give you access to the Wifi. I'm sure it is a bug with the iPhone and hopefully will be fixed sometime.
Reply
User profile for user: stratsj
stratsj
User level: Level 1
0 points

Aug 13, 2008 4:45 PM in response to iphoneadopter

I tried this approach and it unfortunately didn't work. I can connect to the WAP fine, but I can't get an internet connection.

It seems to be inconsistent as well. When I connect to some wireless routers/access points I get an internet connection - others I don't.

One thing I have noticed - when I do get an internet connection, the DNS is automatically set to the same address as the router. When I don't get a connection, the DNS is automatically set to a different address. Even if I manually change the DNS to the address of my router however, I still don't get an internet connection.

The funny thing is it's one particular WAP that's giving me this issue, and it only started today without me changing any settings.

Anyone have any luck figuring this one out?
Reply
User profile for user: J. Alfredo Iniguez-Jimenez
J. Alfredo Iniguez-Jimenez
User level: Level 1
25 points

Aug 13, 2008 8:58 PM in response to ptaylor874

i posted elsewhere about similar problems, My iPhone doesn't seem to have any problem connecting to open networks but can't connect to my home network (WPA personal, TKIP encryption). it always returns the message that it can't connect.
Hopefully Apple will realize that this must be an iPhone issue (there are too many of us with the same problem to be otherwise) and come up with an update to take care of this issue.
Reply
User profile for user: russelljones
russelljones
User level: Level 1
0 points

Aug 14, 2008 7:05 AM in response to ptaylor874

HI

I am very new to Apple products but have the old and new iphone.

I have found the same problem but note that when I have a phone signal ( no matter how weak (and it is weak in my home) the WiFi works fine. And downloads at high internet speeds so its not just the phone signal taking over as there is no 3G access at my house.

If the signal disapears then so does the accessibility to the WiFi network

Very strange but true and I have tested this with both old and new phones, which both have latest software, and its the same for both of them. Done quite a few tests over a couple of weeks until I came to this observation.

Very odd to me
Reply
User profile for user: JScherer
JScherer
User level: Level 1
0 points

Aug 20, 2008 10:18 AM in response to ptaylor874

Exactly the same problem - iphone finds d-Link router and connects (showing wifi symbol at top of iphone) then nothing - server times out on everything... nothing to do with router passwords as same problem even when I switch off route passwords... tried static IP (no joy), restarting and resetting everything in iphone and router - must be some glitch in the iphone itself... any other suggestions or ideas welcome!
Reply

iPhone 3G WiFi issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up