I have been advised to switch to an AppleID, which I did, but still cannot access the money. Of course, I can now pay for it but I can't redeem the money sitting in the old AOL ID account. If you recently opted out of AOL, I'd try switching to an Apple ID, as that solved part of my problem and I can now purchase music, but didn't solve the problem of my gift certificate money being inaccessible to me... Hope this helps.
Amy R.