Itunes Does Not Recognize Apple tv - using ethernet

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Itunes Does Not Recognize Apple tv - using ethernet

I was having trouble syncing with iTunes using wireless; so I began using ethernet. The first time I connected with ethernet, everything sync'd right up; well I did have to update the firewall settings on NetBarrier to allow iTunes to connect to my iMac. Note: all of the firewall settings were working for wireless access - it was just unstable - probably interference. So I go to ethernet

1 week later and iTunes cannot see the Apple tv. Things I have tried so far:
validated firewall settings in Preferences>Security
validated firewall settings in NetBarrier
Restarted Apple tv
Restarted iTunes
Unauthorized and Reauthorized computer with iTunes Store
Restarted iMac
Powered off/on my router
Factory reset of Apple TV
Re-installed iTunes
The Apple Tv can access iTunes store but iTunes is blissfully unaware that it exists.

Any ideas what to try next?

IMac, Mac OS X (10.5.4), iPhone 3g, iPhone Classic

Posted on Jul 24, 2008 6:46 PM

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Answer 1

Jul 25, 2008 11:25 AM in response to Mikeyb1010

Hi,
try to setup IP reservation for your ATV (its own IP address) and port (3689) forwarding option for iTunes in your router(if You have one).
Cheers,
M

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Answer 2

Mikeyb1010 Author

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Jul 25, 2008 2:08 PM in response to Mikeyb1010

While iTunes Music Sharing was "on" in NetBarrier, when I looked at the log I could see that the udp packets from the Apple Tv were being blocked; it indicated that the ip address was in the Stop List. When I set a rule to ignore traffic from the Apple TV ip address, it immediately connected with iTunes and sync'd up.

NebBarrier apparently thought the Apple Tv was flooding the network and put it in the Stop List.

Much better now.

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Answer 3

bchbmm

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Aug 17, 2008 11:16 AM in response to Mikeyb1010

Thank You! I have struggles for weeks trying to figure out why my PC running Windows XP Pro could not recognize my AppleTV. You post prompted me to check to see if my PeerGuardian 2 was somehow blocking the connection as a IP Flood. I turned it off and my AppleTV is back! Now I have to figure out how to allow AppleTV to work with PeerGuardian 2. Thanks!

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