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iPod corrupt? Unknown error (1439)

My iPod had been working perfectly fine for a couple of months now. It has 80GB. When I plugged it in today, it had a popup that said my iPod is corrupt and needs to be restored or replugged. I did this for about 10 times and each time a pop up says: The iPod "iPod" could not be restored. An unknown error occurred (1439).

Model No. A1238

EMC No. 2173

Serial No. 8r80176BY5N

Vaio, Windows XP

Posted on Jul 24, 2008 7:07 PM

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82 replies

Aug 3, 2008 10:34 PM in response to XBW100X

I also have the same problem. I tried restoring my ipod 40gb cause it wont start and it wont reset and when i press restore after a few minutes it says ipod"ipod" could not be restored. An unknown error has occured (1439). Does anyone have any solution to this. It says that if u can put your ipod into disk mode you wont have to service it cause theres no hardware problem. but what to do next i dont know... help please

Aug 3, 2008 10:38 PM in response to XBW100X

I have the same problem My ipod wont start and when i put it into disk mode and plugged it..i was able to restore but after a few seconds it said An unknown error occured (1439). Ive read that if your able to put ur ipod on disk mode its good news and means theres no hardware problem but after i tried restoring it this error occurs. can anyone help out please.... 😀 😀

Aug 4, 2008 7:38 PM in response to lovealice

Same thing for me with a Nano 8 G. And to add salt to the wound, insult to injury, and frustration to annoyance, the system will recognize my unit's serial number in iTunes, but not when I'm trying to access service. How can one part of their software system recognize and display a serial number that another part doesn't recognize at all?

Looks like I've got a paperweight, and I won't be buying another Apple product until this one is working again. It isn't that it's not a good product (when it's working), but I shouldn't have to jump through all these hoops to get service.

Interesting that when you enter the error code 1439 into the search box, it comes up empty.

Aug 5, 2008 4:52 AM in response to XBW100X

Yeah hey all, I just bought my IPOD Classic yesterday. And was all excited to hook it up and use it, but I hit a road block as soon as I plugged it into the PC. Itunes recognized it as corrupt IPOD that may need to be restored. So umm I was like uh ok... So I tried to restore it, came back with 'unkown error 1437'. And the restore would not complete. So I tried all the troubleshooting methods found online, which was like... maybe one method, the 5 R's of crap pretty much. And still nothing. I tried updating all software, restarting PC, unplugging IPOD, replugging IPOD, restarting PC, checking settings, restarting PC, attempting to restore IPOD, unknown error 1437, blah blah, then it stopped seeing my IPOD, so repeat all steps above, unknown error 1437..... So yeah, ummm some tech support would be greeeat, thanks!

Aug 5, 2008 4:57 AM in response to XBW100X

First of all, i'm french so sorry for the mistake...

I had the same problem as you and i try that:

1) uninstal itunes 7.7.1.11
2) delete file "itune library" in "my document/my music/itunes"
3) restart computer
4) install itunes 7.6.0.29
5) initialize .dll http://support.apple.com/kb/TS1539?viewlocale=fr_FR
6) update usb driver http://support.apple.com/kb/TS1538?viewlocale=fr_FR. or uninstall and re-install usb driver
7) run itunes...there's no more problem 😀

BUT
I try to update itunes to 7.7.1.11
The problem is back...message 1439

iPod corrupt? Unknown error (1439)

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