93108 Views 7 Replies Latest reply: Jan 11, 2009 10:40 AM by artiespk
I have this EXACT same issue. My email server wants INBOX as the prefix, but Mail.app only works if the prefix is BLANK, but it keeps asking for the prefix to change to INBOX because of the ToDo folder ..... and if it is changed to INBOX, it creates a 2nd INBOX folder, and things start to get screwy.
Anyone find a solution yet?
I don't think it's the host's problem, I think it's Mail.app ......
To get rid of it, permanently, this has worked for me so far.
Make sure Mail is closed. In the Finder go to the Mail.app application. Right-click (or CTRL-click) and select Show Package Contents. In a folder called PlugIns is a file called "ToDoPlugIn.bundle". Move this file to the folder called PlugIns Disabled.
Reopen Mail.app, and delete the To Do icon from your toolbar. You may have to delete the "Apple Mail To Do" folder in your email server manually, but it shouldn't reappear manually.
I FINALLY FOUND A SOLUTION (it worked for me at least, after days of screaming at the G5 :P):
Delete ALL of the email accounts in Mail. Then close and re-open Mail.
Viola, worked for me Hope this helps someone! Now the INBOX prefix sticks perfectly! If you get the constantly duplicating INBOX sub-folders, log in via webmail and delete the INBOX.INBOX folder, and re-open Mail.
I want to express my gratitude for this insight! I had "Apple Mail To Do" folders in every one of my IMAP accounts (including one that's on an Exchange server) and that folder seemed to be the cause of a number of issues. Making this change seems to have removed Mail's propensity to recreate that folder every time I delete it.
Thank you! This is very helpful!
Ho hum. After fiddling with all these settings, I started looking at the server and discovered that my UW (& Cyrus) /can't/ be adjusted to send an IMAP path prefix other than "" without going and amending the source code.
So I installed Dovecot (http://www.dovecot.org), set the 'mail_location' correctly in the /etc/dovecot.conf file (http://wiki.dovecot.org/MailLocation), and I don't need to put anything at all in Apple Mail's IMAP path prefix box.
A bit of a drastic step (and not one available to everyone), but everything seems to be working normally now. Well, I say everything: I've just got to work out why Mail seems to recreate the hierarchy of empty folders it was previously told about in some (not all) IMAP accounts everytime it quits.