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Music Store error 502 from Shopping Cart

Just downloaded itunes 6 this morning and setup a new account. Attached new ipod nano. built a shopping list but when i click "buy now" I got the follwoing error
"could not purchase the items in your cart. An unknown error occured (502). There was an error in the Music Store. Please try again later".

Any ideas? My wife went onto her shopping cart for her account and was able to purchase. Is it something with a new account?

Posted on Oct 23, 2005 10:37 AM

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4 replies

Oct 23, 2005 7:21 PM in response to mattC19800

I'm having a similar problem. My account, however, is not new. I tried updating to 6.0.1 and the problem still exists. I can access the music store just fine -- add music, listen to music, etc. -- but when I try to access my shopping cart to purchase the music that I've added -- "we cannot complete your music store request. An unknown error occurred (502). There was an error in the music store, please try again later".

Anybody else with this specific problem? Any solutions?

Nov 30, 2005 4:50 PM in response to mattC19800

I have been having this same problem for weeks--- I can get into the music store, but not my shopping cart-- I probably have 500 songs in my shopping cart--but I don't recall any limit placed on the number of songs in the cart-- I am tempted to change my preferences to 1 click, but I really like the shopping cart features--- I have had no luck in the ILounge on this issue----- but it is really frustrating........

Music Store error 502 from Shopping Cart

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