iPhone 3G Reception Problems? You're Not Alone - Continued
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iPhone 3G Reception Problems? You're Not Alone, which has been locked. The thread was too long and some browsers were timing out. The above link goes back to the original thread.
I posted in this discussion about having problems with 3G reception and at the time didn't know just how bad a problem it was for me. I can barely make calls when using 3G. I had to dial a number 4 times before actually getting a useable connection - which ended up having to turn off 3G to do! I keep having trouble when dialing a number that I get some weird sound, hear no ringing, and if I talk it echoes back to my earpiece. ***???!
This phone is no better than the original iPhone with 2.0 firmware and I have nobody to complain to about it. Apple won't acknowledge it as a problem and ATT won't either.
{quote:title=Anthony Curcione wrote:}iPhone 3G - Half the calls. Half the price.
{quote}
LOL! Unfortunately, it's the truth.
I've changed my "bars" to see the dbm values, and I never get better values than -79 dbm, even outside, next to cell towers, anywhere I go in the middle of Munich. In my house, I get values between -97 an -113. When I try to make a call, the signal quickly changes to 2G.
Report from sweden. Telia is the provider for iPhone and have a very mature 3g network. I have the same problem as everybody else. According to telia customer service it is no use to swap the iphone to another because it is the same problem with all of them. They are currently in discussion with Apple about the problem. They assume a software update will solve the problems with bad reception. I got compensated 200SEK (a month of unlimited data service).
My friend got the same information and the same compensation.
Got the impression that they are very well aware of the problems.
I expect that for some folks, this may be a firmware issue, and for many it may be a network issue. For a small number it may be a hardware issue.
It certainly is extremely disappointing to have to deal with dropped calls, but otherwise the device is fantastic, and I expect that the dropped call problems can mostly be corrected without device returns.
so i spent $299 for the phone now i guess i need to pay $400 for a repeater to increase the signal in my apartment (my ericsson gets 3 bars). think i got sucker punched.
I just got off an hour+ long call with ATT and Apple. The Apple call was first which didn't amount to anything and they transferred me to ATT customer service. ATT CS ended up giving me a $50 credit and than passed me to ATT tech support which checked everything under the sun to try and find a possible cause for my inability to make calls reliably, poor signal strength, etc. According to them I am in an area that should have the same or better signal strength/quality as 2G, but it's not the case.
On 2G, signal is -71 and on 3G it's -95 to -103 (fluctuates a lot). They couldn't find a tower problem or provisioning problem, but still suspect it may be a tower problem and are looking further into it. If they come back and say they were unable to find anything, they suggested that I may need to go and swap my SIM card (ATT store or Apple, I'm not sure which).
So I guess if anyone is having problems, call Apple and/or the provider and at least make your case. Good luck.
I really want to have an iPhone 3G......... but after reading many of the posts in this thread, and living in Crown Point, IN, it seems the best thing to do is wait until Apple and AT&T work things out. What a shame. Minor problems are to be expected, but all this without acknowledgement from Apple is unacceptable.
Feel the same way ... I'm heading to the Genius Bar this afternoon ....I'll post hear if there is anything I can glean from the visit but I'm not hopeful.
Good to hear! that they are aware of the problem now Im also in Sweden(Stockholm area) But my phone they just sent to service,lol new phone to service. anyway hoping to get it back next week.
Edge and 3G issues - Home to Work
1) Doesn't work in my house. Acts like my previous XM radios and the reception dies all together.
2) Leaving house in Prince William Co, VA - 1 to 5 bars Edge
3) On bus throughout the countless stops - Edge/3G swaps; Internet drops between swaps (Don't know about phone. Don't get many calls.)
4) I-95 HOV towards Washington DC - Same as 3 but lesser swaps
5) Washington DC at work - 3G works until I go into the basement floor and lose all signal
6) At work - Need to go into the rock garden outside the cafeteria to get 3G reception
Second note: Let's mention the GPS. It doesn't work well when your bus is driving 70 mph. It's pretty funny when the little blue dot flies off the road into the garden and makes it's way back onto the HOV.
one of the reasons i went with a cell phone was to get rid of my land line (so long AT&T!) now i have my iphone (thru AT&T) with no signal inside, think i must reconnect my land line (AT&T). makes me wonder if the reception problem is a very devious way to get land line customers back, LOL??? hmmmmmm
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After having 3G off for about a week (I had calls to make), I turned it on again today. 2-3 bars at my home in the city of San Francisco. I received a call, spoke for about 5 seconds.... CALL FAILED. Still 3 bars. Call back...say "hello", CALL FAILED. again and again.
I switched back to EDGE (turned off 3G) and the phone works fine.
How does a product get released that is not able to perform its most basic function? A phone should be able to make and receive phone calls!
