Proximity sensor going haywire

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Level 4

1,350 points

Proximity sensor going haywire

When one makes a call and places the phone next to the ear the proximity sensor should shut off the screen to preserve power and prevent unwanted key presses. When removed from the ear the screen should re awaken allowing one to access the phone interface.

However my iPhone 3G seems to go nuts whenever I remove the phone from my ear to finish a call. The screen goes black and I cannot terminate the connection. I have to wake up the phone with the power button and slide the slider just to get back to the homescreen.

This surely is not normal behaviour?

iMac 20" core 2 duo, iPhone 3G 16Gb, iPod classic 80Gb, Mac OS X (10.5.4)

Posted on Jul 26, 2008 2:54 PM

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Answer 1

Jul 26, 2008 3:03 PM in response to RDH

If you reset the phone and this still happens then I suggest you call Apple so they can get a new phone to you.

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Answer 2

RDH Author

Level 4

1,350 points

Jul 26, 2008 3:21 PM in response to ProfGHDorr

Think I've worked out the problem. It seems that the case is covering or partially covering the sensors located to the left of the ear piece in a different position from the original iPhone - I'm using my old iPhone case.

I think I can kind of work around it by peeling up the case in that corner when I remove from my ear but I guess it means having to buy a new case after all. So thats case, dock, car charger ... Starting to add up now 😟

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