Previous 1 2 Next 20 Replies Latest reply: Sep 14, 2008 2:24 AM by Aces47
iturn2 Level 1 Level 1 (10 points)
This has happened for weeks now...

I install the Apps I want (thank god they are just some free ones) they work perfectly BUT as soon as I turn off or restart my phone they are dont work anymore. I have to delete and re-install everytime...

What happens is after I restart or turn my phone back on, I touch an App and it starts to load for a second and then it just quits and back to the home screen. Then when I delete it and reinstall it it works just fine...

Please tell me there is a logical answer for this?

Please help this is such a pain...

Sony VAIO, Windows XP, iPhone 16gb / iPod Video 30gb / iPod Shuffle 1gb
  • J|Spoon Level 1 Level 1 (20 points)
    This has happened to us as well. I do not think it is anyone program, but the one that I lost all functionality was Loopt. I started Loopt and then it crashed. The problem was nothing would work after that. I reset the phone (took close to 2 hours) by way of choosing to go back to factory default. I then reloaded all my programs.

    I would guess it is a deep structure issue with how the 3rd party apps are stored and recalled. Since it would not allow me to start any program except for the ones that came with the phone.

    I waited for Loopt to update the program and have since reinstalled it. No problems so far.
  • Clarion Level 1 Level 1 (0 points)
    Our best hope with iPhone Apps is to wait for the (soon to arrive) 2.1 ver with patches. From what I have read, this will improve reliability and add some functionality.
  • drsailer Level 4 Level 4 (1,495 points)
    What's strange is that a restart usually cures the problem for most people, where it is seeming to cause the problem in your case. You may want to try a reset and see if the problem goes away. Hold the top and home buttons until you see the apple logo (ignore the slide to turn off screen).

    In the future, you shouldn't have to delete the app and reinstall. Usually a reboot or reset will do the trick. If not, a restore will be in order. Make sure you have all your contacts and calendar items backed up. If a restore to last backup doesn't work, you can do a restore to factory. Sometimes a problem is stored in the backup and restored to the phone. Restoring to factory will reset everything back to a known good state.
  • Andy Boss Level 1 Level 1 (35 points)
    I've had the same problem. Reinstalling the apps is about all that works. Any word on when firmware 2.1 may come out?
  • Cuttyson Level 1 Level 1 (0 points)
    You know, it wasn't so long ago that users of Apple products could safely make fun of Windows users because of how often Windows or Windows apps were flaky and unreliable. Well, I am starting to feel that way about my iPhone. Granted it's early days for the AppStore and for iPhone 3G, but in the first 48 hours since getting my phone, it's starting to remind me of being back on Windows 98 - nothing works reliably! Consider:

    - Downloaded (and re-downloaded) the app Scrabble and it hangs the phone every time I start it up. The only way out of it is to reset the phone.

    - Purchased another program through iTunes, but it would never load on the iPhone. I got some completely useless error message during sync. Finally downloaded it directly from the iPhone instead of from iTunes on my PC and it finally installed.

    - Tried saving a couple of photo attachments in mail by tapping the photo and saving it. This worked for about 2-3 photos and then it wouldn't work at all. Come to find out my Photos app and my Camera app (both Apple-supplied!) have stopped working too. I launch them and they sit around for about 10 seconds and then return me to the home screen. Am in the process of doing a restore now to see if this will fix the problem. Oh, I'm SO looking forward to re-entering all my email configuration info (assume that did NOT get saved after the restore - hope I'm wrong)

    - The first time I loaded my iPhone with a bunch of songs from iTunes on my computer, all seemed to go well, but I later went to listen to some playlists and 80% of the songs listed under the playlists in iTunes were not on the phone (even though the playlist names were there).

    I mean, come on people, I would expect this if I was a beta tester, but this is ridiculous. I hope the team is working nights and weekends to come out with v2.1 and won't pull a Microsoft on us and wait 9-18 months before releasing it (thinking of the MS SP release schedules).

    Don't get me wrong - I love the iPhone and am still delighted I bought one, but it's not supposed to be this flaky when it comes from Apple.
  • Ted C Level 1 Level 1 (5 points)
    Your issue is probably not due to restarting - but to the following:
    If you've installed the application on the iphone through the phone's interface to the itune store - you may also be syncing your iphone to a computer that doesn't have the application. The first time you plug in the phone to the system - itunes tells you it will remove the app from the phone and copy it to the store. When this occurs - the app becomes corrupted on the phone - causing the need to re-install the app.

    Try the following - in itunes on the system(s) you art syncing the iphone with- download the same app you have downloaded from the phone (it may seem like your buying the app again - but you'll soon receive a message saying you've already purchased the app - click OK to re-download it).

    The next time you re-sync your iphone with the computer system - the app should stay and continue to work on the iphone.
  • AKRBTN Level 4 Level 4 (1,325 points)
    The other question is - are you installing all the updates for your apps? Most of mine have had at least one update and they are now much more stable than they were originally.
  • Dan Uff Level 2 Level 2 (285 points)
    That's all well in good, but doesn't one get re-charged for the app when they re-download it?

    -Dan Uff

    Ted C wrote:
    Your issue is probably not due to restarting - but to the following:
    If you've installed the application on the iphone through the phone's interface to the itune store - you may also be syncing your iphone to a computer that doesn't have the application. The first time you plug in the phone to the system - itunes tells you it will remove the app from the phone and copy it to the store. When this occurs - the app becomes corrupted on the phone - causing the need to re-install the app.

    Try the following - in itunes on the system(s) you art syncing the iphone with- download the same app you have downloaded from the phone (it may seem like your buying the app again - but you'll soon receive a message saying you've already purchased the app - click OK to re-download it).

    The next time you re-sync your iphone with the computer system - the app should stay and continue to work on the iphone.
  • Charles Nash Level 1 Level 1 (15 points)
    I've had two restore my phone twice. Now after the last restore none of my downloaded apps will load. What should I do now?
  • drsailer Level 4 Level 4 (1,495 points)
    Nope. If you re-download it looks as if you are being charged, but a dialog pops up saying "You've purchased the program already. Would you like to download for free?" Even works on two separate phones/computers using the same iTunes account.
  • Scales7 Level 1 Level 1 (0 points)
    I have the same issues. On apps that have information entered like Wine Log it really makes installing apps not worthwhile. Especially all of the Windows Blue Screen type solutions. Boot, Reboot, Delete, Reinstall, turn it off, turn it on, Pray,.... ETC.
  • rlgdtime Level 1 Level 1 (0 points)
    Glad I'm not the only one dealing with this B.S.

    I've done the reset, rebot, dance several times now with no luck.

    My error is the:

    "restart or turn my phone back on, I touch an App and it starts to load for a second and then it just quits and back to the home screen. Then when I delete it and reinstall it it works just fine... " error.
  • 997TT Level 1 Level 1 (5 points)
    Same problem here, I tried everything.
    My suspicion is that my iPhone 3G with FW 2.0.1 can only "support" a certain number of apps installed. After this specific number is reached, as soon as I restart the phone, the apps start crashing/don't load anymore. Funny enough, the non-Appstore native iPhone apps like Weather, etc. work fine.

    Honestly, I tried EVERYTHING, the only solution to make everything work again is to do a full restore of the FW and to install everything again. It also seems to work better to install the apps one by one through the wireless connection, not through iTunes.

    This is a VERY VERY annoying problem. I bought/downloaded over 70(!) apps from the Appstore and I can only install around 30-35, after this number, they start crashing. ALL of them, so this doesn't seem to be a problem which is related to a certain application.

    Some sources say this is a DRM issue, some say this may be a memory issue. I don't give a crap what it is, I just want Apple to fix this.

    Once Apple had a reputation of having reliable products but so far, the iPhone 3G(I have two of them) has proven to be the biggest CRAP Apple ever put on the market. Lousy 3G performance, lousy battery life and some weird behaviour(ringtone volume changing itself, apps crashing after some time, etc.) make the iPhone 3G a real pain in the a.., sorry to say that.

    I hope Apple comes up with some sort of emergency fixing strategy because it may not last long until I smash my two iPhones 3G, throwing them against the next wall. Honestly.
  • adamlea Level 1 Level 1 (95 points)
    This 3rd party application issue is really frustrating. I am experiencing the same problem. Tomorrow morning I have a date with the local Genius Bar, which I am not expecting to be productive. At this point, I've given up on a user-based fix. It looks like a software/firmware issue to me. To that end, I've sent e-mails to AppleInsider, iPhoneAlley, and iPhoneAtlas. Maybe if we generate a little press, Apple will address the issue before 4th Quarter 2009. I would encourage everyone else to do the same.

    I don't post a lot on these forums. So if I have breached the protocol, I apologize in advance.

    ________________________________________________________________________________ _________________

    Here's the post I sent:


    Judging from the forums on apple.com, there seems to be a persistent and growing problem with third-party applications for the iPhone, both 1G and 3G, purchased through the App Store. For reasons no one has yet figured out, applications purchased from the App Store and installed either via the cellular network or iTunes mysteriously stop working and crash on launch. These are not jail-broken or otherwise hacked phones, but regular, out of the box, ATT compliant iPhones.

    I have about 60 third-party applications purchased from the App Store, about $125 worth of software. None of them work. Only the Apple applications work. I'm not alone. The fixes posted on the apple.com iPhone discussions forum range from downgrading to iTunes 7.7 to erasing the iPhone and reinstalling the applications one at a time - all of which involve a lot of time and lost data. Like many others on the forum, I deleted everything from my phone, performed a hard-restart, and, ultimately, did a restore and reinstalled all of my third-party applications. Everything worked for awhile. Now, nothing works again. Again, I am not alone. Take a look at the iPhone forum on the discussions board and see for yourself.

    None of the posted fixes seem to work. No one seems to know what exactly is causing the problem. The issue is affecting both firmware versions 2.0 and 2.0.1. People with 2 purchased applications - both free and paid - are having the same problem as those with 50. The number of applications doesn't seem to matter, nor does the specific applications themselves. Neither AppleCare nor the Genius Bar folks will acknowledge the problem, much less provide a viable solution. It would be a tremendous help to those of us who are just trying to get our iPhones to work properly if you would take a look at the issue and run a story.

    Thank you very much.

    ________________________________________________________________________________ _________________

    Hopefully, someone will look into the story and run something about it.

    DAL
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