5655 Views 2 Replies Latest reply: Aug 2, 2008 9:04 PM by stevetb
I am having this exact same problem, I bought and activated my iPhone today and I was trying to sync it. I was then told that iTunes needed to update, which is perfectly fine. But when I went to download the new version I was greeted with "Windows installer has stopped working" and my iTunes installation status was at "Publishing product information". I followed the directions listed in the support section to remove try and remove iTunes completely, which worked...almost. I still have a little iTunes icon in my "Uninstall Program" section of control panel. When I go to uninstall it it works perfectly until the very end and it says it now must close because of an unknown error. I am working off of Vista 64-bit and I would like to be able to use my new iPhone 3g.
Exit Xfire and try reinstalling, Xfire and Bonjour share the same DLL so you will need to exit in order to correctly install iTunes.
Credit goes to this link: