1 Reply Latest reply: Jul 28, 2008 4:34 PM by bobftino
bobftino Level 1 Level 1 (0 points)
I was prompted to enter a 4 digit passcode today, now I can't turn the passcode lock feature off. According to the manual you just go to passscode lock and tap off, there is no off to tap???

Toshiba, Windows Vista
  • Jason L Community Specialists Community Specialists (10,880 points)
    Do you have an Exchange account setup on the iPhone?

    Passcode Policies can be pushed from the Exchange server to the iPhone. If this were the case, you would have to contact the Exchange administrator to have the policy changed.

    "Policies can be set on iPhone and iPod touch in one of two ways. If the device is
    configured to access a Microsoft Exchange account, the Exchange ActiveSync policies
    are wirelessly pushed to the device. This allows you to enforce and update the policies
    without any action by the user. For information about EAS policies, see “Supported
    Exchange ActiveSync Policies” on page 6." http://support.apple.com/manuals/enUS/Enterprise_DeploymentGuide.pdf

    Jason