Unable To Close ITunes

Question

Unable To Close ITunes

Hi all,

I'm using ITunes 4.8 (came with my IPod). It worked great for a long time--I have over 23000 tunes now--but now when I import a CD the import speed comes up at about 1.2x, then the CD ROM drive stops spinning. The program freezes, and when I go into the task manager to end the program it won't end--the itunes.exe stays in the process manager.

Any way to rectify either the import issue or the closing issue?

I apologize in advance if this info is somewhere else on these discussion boards, I'm pretty new.

Thanks,

Posted on Oct 6, 2005 7:51 AM

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Answer 1

Oct 6, 2005 10:58 AM in response to Todd Thompson1

to take care of the closing issue, you can easily go to the processes tab in the task manager and end the iTunes.exe process. This should immediately stop iTunes and close it. As for the import problem, you can try to set up a second user account on you computer and import the music on that account and then add the songs to the primary account. The reason i say this is because you have so many songs, that iTunes may just be over loaded and with the addition of trying to import it just freezes.

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Answer 2

Tim Evans

Level 1

140 points

Oct 6, 2005 12:40 PM in response to Todd Thompson1

Task manager is somewhat lame.
I found a better task manager and it is free!
http://www.sysinternals.com/Utilities/ProcessExplorer.html
It actually closes tasks that Task Manager can't.
You can even have it replace windoze task manager -
under the options menu.

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Answer 3

Oct 6, 2005 8:17 PM in response to David Stricker

Thanks for the help--how do set up a secondary account? I'm anxious to try that!

Thanks again!

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Answer 4

Katrina S.

Level 7

24,152 points

Oct 7, 2005 12:08 AM in response to Todd Thompson1

Boot your PC, works wonders on clearing up mysterious task kmanager problems.

If you have already booted, I've no further advice.

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Answer 5

Oct 7, 2005 5:58 AM in response to Todd Thompson1

assuming you are an administrator on the computer, setting up a new account is relatively easy. All you have to do it open control panel (Start > Control Panel) and double click on the User Accounts icon. There will be an option to create an account. Select that and follow the instructions. (I'm not sure, but you may want to give the account admin rights)

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Answer 6

Oct 8, 2005 4:28 PM in response to David Stricker

Ooohhh--I'm so close. I opened a "guest" account and opened ITunes--presto, no library. Perfect. One problem though--it's not recognizing the CD drive for the guest account. No problems in the regular account . . . any ideas?

Thanks!

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