3114 Views 6 Replies Latest reply: Sep 24, 2008 8:15 AM by PT
Well it seems like lots of users are having problems with their iPod Classic's and the newest version of iTunes. Assuming you have the newest version of iTunes, you might try using 7.5 or 7.6 iTunes. If you don't have the most recent, try the new version, you might get lucky.
Also, even though its brand new, you might try restoring it if you haven't.
Message was edited by: James72
I tried version 7.5, 7.4, 7.0 .... none of them worked.
How am I supposed to restore the Ipod if it is not showing up in iTunes? In the instructions it says: "After a few moments, it will appear in the source list in iTunes. If the iPod's display doesn't show "Connected" or "Do not disconnect" you may need to put the iPod into disk mode to proceed."
Please help me guys
Start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
iTunes for Windows: iTunes 7 doesn't recognize iPod
iPod missing in "My Computer" or in iTunes for Windows
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear