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User profile for user: rommelinho
rommelinho Author
User level: Level 1
0 points

Ipod wont show up on iTunes

Hello,

I just bought the Ipod Classic 60 gigs. I connected it and it said in my systemtray I Pod found... new hardware is installed and ready to use.

The Ipod shows up as Removable Disk F: in 'my computer'. If I doubbleclick on it it says 'access is denied F:'

If I connect my Ipod to the Laptop iTunes opens up, but it wont show any connected devices! So I cant put any music on my ipod. It says 'connected' on the ipod display and the ipod is charging.

I already tried almost all the troubleshootin from the apple homepage ( http://support.apple.com/kb/TS1363?viewlocale=en_US) but it is still not working.

I seriously need your guys' help! Thanks!

Message was edited by: rommelinho

Acer T7100, Windows XP, Laptop

Posted on Jul 29, 2008 5:41 AM

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6 replies
User profile for user: James72
James72
User level: Level 1
10 points

Jul 29, 2008 10:45 AM in response to rommelinho

Well it seems like lots of users are having problems with their iPod Classic's and the newest version of iTunes. Assuming you have the newest version of iTunes, you might try using 7.5 or 7.6 iTunes. If you don't have the most recent, try the new version, you might get lucky.
Also, even though its brand new, you might try restoring it if you haven't.

Message was edited by: James72
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User profile for user: rommelinho
rommelinho Author
User level: Level 1
0 points

Jul 31, 2008 6:06 AM in response to rommelinho

I tried version 7.5, 7.4, 7.0 .... none of them worked.

How am I supposed to restore the Ipod if it is not showing up in iTunes? In the instructions it says: "After a few moments, it will appear in the source list in iTunes. If the iPod's display doesn't show "Connected" or "Do not disconnect" you may need to put the iPod into disk mode to proceed."

Please help me guys
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User profile for user: PT
PT
User level: Level 7
20,888 points

Sep 24, 2008 8:15 AM in response to rommelinho

Start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Cheers,
Patrick
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Ipod wont show up on iTunes

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