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Can't Exit ITUNES 7.7 update

Has anyone had this problem and found a resolve? Since updating to ITUNES 7.7 I have been unable to exit ITUNES except via ctr-alt-del, Task Manager, End Task. Pressing the “ X” button or going to Files- Exit freezes all controls, though the cursor continues to move normally. 1) I did a clean uninstall through Control Panel of ITUNES and also QuickTime then reinstalled from a fresh download of 7.7 – same problem continued. 2) I did a Windows Repair of ITUNES through Control Panel – problem continued. 3) I ran the ITUNES diagnosis option on ITUNES – no problem found but this problem continued. 4) I reinstalled on top of 7.7 – problem continues. 5) I submitted a bug report but to Support but no answer from Apple. Thank you for any constructive potential solutions.

Sony Vaio VGNFZ140E, VISTA SP-1

Posted on Jul 30, 2008 8:16 AM

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12 replies

Aug 9, 2008 8:04 AM in response to Rex Rountree

hi, i have ipod nano 3g, os: windows xp.
i've been having the same problem, so i went and deleted Apple Mobile Device Support from my control panel cos there was no AppleMobileDevice Helper as Katrina S. said. after doing that my itunes seems to close normaly but now my computer does not recognize my ipod anymore (neither explorer, nor itunes).
what should i do ? please help.

Can't Exit ITUNES 7.7 update

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