3 Replies Latest reply: Sep 19, 2008 4:57 PM by medina
mcostas Level 1 Level 1 (0 points)
I was using my Iphone and the screen went black. It looks like it died. I have plugged it back into my computer and all of the information is intact but the screen wiil not come back. I have pushed every button on this thing but it will not come back on any suggestions.

MacBook
  • Brendan_D Level 1 Level 1 (0 points)
    Yes, I've had exactly the same experience. I was listening to a podcast with about 20% battery remaining, when the screen went completely blank and sounds stopped. Strange thing is it's still turned on... I can hear the blips when I get a text, for example, and when I try putting it onto charge it gives the audio it makes the usual noise. But no display, and no amount of holding buttons down makes it come on.
  • medina Level 1 Level 1 (5 points)
    do a restore and it will fix it...
  • Brendan_D Level 1 Level 1 (0 points)
    Actually, after a bit of searching I found the tip to hold down the screen and home buttons for 8 seconds. It reset fine.

    I'd previously only been aware of the soft reset ie holding screen for 4 seconds - which was no use when you can't see the bar to slide. There's an awful lot of little iTips that aren't very well documented.

    Anyway, all easily sorted. My love affair with my new iPhone can continue.