Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipod won't connect to my wireless router.

My ipod was working just fine at my mom's house using her wifi, but at my dad's house it won't freaking connect.

the modem is a ssid 2wire. I don't know the model, but it's WEP password protected. Yes I have the pssword.
The modem is using DHCP settings.

I go to settings, wifi, click on my network, type in the password but the lock is still there. is it supposed to be?

anyways, it says its joined, (hence the checkmark) but when I try using safari or youtube it says "cannot connect".

I've went through the network connections on my desktop, although its connected directly to the router through LAN, and it has a diiferent subnet mask.

ipod subnet mask : 255.255.0.0
desktop subnet mask : 255.255.255.0

I dont know if that makes any difference, but anayway I tried changing it to static and changing the subnet mask to the same thing. still no luck. I also tried making the IP's the same.

Do I need to fill in the client ID, DNS, and the search domains?

Also there was a DNS server IP on my desktop so I input that on my ipod but that only made it take longer to tell me that it couldn't connect.

I read the wifi section in the manuals but that was useless.

I'm kinda ****** off about it so if anyone can help me thanks.

Message was edited by: pap3rcl1p

dell dimension 3000, Windows XP Pro

Posted on Jul 31, 2008 1:03 AM

Reply
21 replies

Aug 5, 2008 1:40 AM in response to pap3rcl1p

Hi there, there are several reasons why your iPod might not connect:

The access point may be configured with MAC address filtering
You might have put in the wrong SSID or mistyped it
You are possibly entering the WEP key incorrectly
The access point / router may not be accurately giving the iPod an IP address, OR there may not be a DHCP server at all and you'll have to give the iPod a Static IP address through the config page on the iPod, make sure you put the correct subnet mask, default gateway and DNS server addresses, otherwise you'll get a connection to the local network but no Internet access.

There are many reported problems with iPods refusing to connect to certain makes of Wireless Router / Access point on the discussion boards.

MAC address filtering is often used because WEP is basically insecure and can be cracked, MAC filtering just makes it a bit more difficult, somebody who is serious about hacking your network won't be put off.

Setting the Access Point SSID broadcast to hidden stops the Access Point transmitting wireless packets which basically say 'Hi I am here and my name is <come and hack me>'. Hiding the SSID merely puts off the curious, not a determined hacker.

You should check:
That MAC filtering is disabled
That the SSID broadcast is enabled, the iPod will find the network more easily
That whatever is giving out IP addresses on the network (a DHCP server) has not run out of addresses.

If you can get the touch to associate with the wireless network properly then the DHCP server should give the iPod all the settings necessary to get onto the internet, with a correct subnet mask, yours should be 255.255.255.0 because that's what the PC's have

If you have V2.0 software on your touch it won't connect to a WEP network, there are lots of posts on this problem on the discussions and it affects iPhones running V2.0 as well.

A 128bit WEP network will involve typing in the 26 hexadecimal characters of the encryption key, tedious, but I can assure you that a 1.1.4 iPod touch does connect to a 128bit WEP network, at least mine does, the access point is a Linksys WAP54G running version 2.07 software.

I hope I have explained things well enough, what is going on and how to check it properly needs quite a lot of expertise and I don't know the extent of your IT / networking knowledge.

I'll see what version 2.0.1 does in about half an hour.

Ipod won't connect to my wireless router.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.