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Mail - Constantly asking me to verify server certificate

Hey guys, I'm new here. Hope everybody's well and hopefully somebody can help me!

I've recently bought a domain name and have created a couple of email addresses. I set them up through Mail and they were fine for the last couple days, until now..

I keep getting asked to verify my mail server certificate? I've already clicked "always trust" a fair few times, it prompts me to enter my administrator password and then seems to work. Only recently it's been asking me for this password twice.. as in, I'll enter it, and then it will ask for it agian INSTANTLY, as though I'd entered it wrong or something.

Here's a screenshot of my problem:

http://img179.imageshack.us/img179/9245/picture6xv1.png

It's becoming very frustrating, and everytime I quit Mail and relaunch it asks me to verify the certificate again. 😟

Is this a Leopard problem? Or something to do with my hosts?

Any help is really appreciated.

Thanks 🙂

Felix

Macbook, Mac OS X (10.5)

Posted on Jul 31, 2008 8:18 AM

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Posted on Jul 31, 2008 8:39 AM

Every time I click the "always trust this certificate" tab and enter my password, it's as though it doesn't even register this because it just asks me the same thing (to verify certificate) next time.

This is really annoying. 😟

Just tried it now and still the same prob.

Is this a Leopard problem with accepting private mail server certificates?
14 replies
Question marked as Best reply

Jul 31, 2008 8:39 AM in response to felixgash

Every time I click the "always trust this certificate" tab and enter my password, it's as though it doesn't even register this because it just asks me the same thing (to verify certificate) next time.

This is really annoying. 😟

Just tried it now and still the same prob.

Is this a Leopard problem with accepting private mail server certificates?

Aug 6, 2008 9:59 AM in response to felixgash

I had been having this problem and this is what I did to solve it.

Now my fix may be unique to my situation, but you all may be able to use it or at least start from it. My situation, I have several domains hosted at a service and they give me several options for mail servers; I can use my mail.mydomain.com or servers that have my host's name, the login and password is the same for either option.

If I use my domain then I get the certificate error, the self-signed problem I would think. If I use the host's mail servers then no certificate error.

I suppose I could look into getting my domain certificates authorized, but for now I am not getting the certificate error message

PS: I have most of my email accounts set up for IMAP, but what I describe works with POP accounts as well.

Good luck

Aug 7, 2008 4:27 AM in response to felixgash

click 'Show certificate' then choose from all drop down selects you see 'Trust always' then 'hide certificate' and connect. At this point Mas OS will prompt you with authorizing your choice to trust this certificate always, just fill in your password and confirm. Re-launch Mail and you won't see this warning ever again.

Aug 7, 2008 4:40 AM in response to felixgash

Leopard's keychain API included all new methods of specifying user trust settings, which would be great if they worked, but they don't, so they're frequently worthless. If you signed your own certificate then import the CA that you used. If you purchased a certificate from a third party then import any chain certificates they might have provided. Otherwise, you're pretty much at the mercy of the lone QA tester assigned to checking these things for that department. Sometimes nothing works.

Aug 7, 2008 3:08 PM in response to felixgash

G'day Felix,

I had exactly the same problem you describe and I tried all the suggestions given here all without success. I even considered uninstalling Mail the re installing from the start up disc!

The solution I found was to go to Mail Preferences >Accounts> Advanced and deselect the box 'Use SSL'. You will see that the Port Number changes to, in my case 110. Save the changes.

I did this and have not been asked again to verify the server certificate!

I now open Mail and new mail downloads without any trouble.

Hope this helps

Jim

Aug 30, 2008 5:10 AM in response to Computer Arts

Same thing happened here - was using the domain servers for my email and kept getting the certificate question.

Did the same as Computer Arts and changed the servers to the hosting services and made sure I changed the outgoing ports to which they specified (465) and so far no questions about certificates.

Think its really annoying that once you click always trust it just doesnt do a thing. Come on apple sort it out!!!! does this keychain crap actually work for anything!!!!

Sep 9, 2008 2:20 AM in response to Jamandmarge

Jamandmarge wrote:
The solution I found was to go to Mail Preferences >Accounts> Advanced and deselect the box 'Use SSL'. You will see that the Port Number changes to, in my case 110. Save the changes.

I did this and have not been asked again to verify the server certificate




Ehm, yeah, you just changed the connection method - now your authentication process is not encrypted anymore, therefore no certificate is needed. Solving by killing - great idea! 🙂

Oct 31, 2008 1:13 AM in response to felixgash

Hi all, I have been having the same problem but have worked it out...

The problem is that Leopard won’t ever trust a certificate (even after clicking the check box) when the server you entered in your account details doesn’t match the server name the certificate is using.

So to get around it, rather than using the incoming mail server you are using, try the one that shows up in the certificate, it may need some tweaking to what is actually shown, but that should do the job...

Hope this helps...

Dec 21, 2008 6:41 PM in response to felixgash

I had this problem. I solved it by making two separate self-signed certficates on my server. (It used to have only one.) Then I assigned one vertificate to SSL for SMTP and one to SSL IMAP/POP.

Mail.app now remembers to trust these certificates now, simply by clicking "Always Trust" (whatever it was) as one expects one should. Once when first receiving email, and then one more time for sending email (for the SMTP).

My Mail.app is configured to send and reveice through the same server but receive from mail.myserver.com and send to smtp.myserver.com.

It doesn't seem to matter what I called the certficates. I just names them "MyCompany Mail" and "MyCompany SMTP", and assigned them to POP/IMAP and SMTP.

It actually made sense that Mail.app would forget my trust setting for the certificate for mail.mycompany.com when I later trusted the same certificate for smtp.mycompany.com.

Maybe this helps some of you! 🙂

Mail - Constantly asking me to verify server certificate

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