9 Replies Latest reply: Aug 8, 2008 7:18 AM by royceman
royceman Level 1 Level 1 (0 points)
This was a reply to Slick2008's "Phone rebooting when using apps" topic, but I wanted to re-post it as a new topic in case someone can tell me what I'm doing wrong.

Bug #1 : I left my phone to update overnight once. Somewhere in the update, it rebooted the Iphone and the Iphone stayed on all night. What was a full battery was completely drained when I got up to go to work. The best part was that the applications were still needing to download their updates! Since I have the passcode lock on startup enabled on the iphone, application updates stay "frozen" until I put in the password. So now I have to babysit every update instead of letting the Iphone handle things in the background. Or completely unlock the Iphone when it is time to update.

Bug #2 : The touch screen responds very slowly. Its like a film has obscured my gestures after the 2.0 update. 1.0 was much more responsive.

Bug #3 : If you are keying in a new contact while an application update is running in the background and the application reboots your Iphone or brings you back to the home page, you will lose the contact you were working on.

Bug #4 : I have to key in my Itunes password every time an application downloads. I cant find a place to have it save it either.

Bug #5 : Updating applications is slow. Really slow. Over the Iphone's wifi connection, updating 5 applications takes 2 hours. And the update process kills the battery.

Bug #6 : Every backup when I sync with Itunes takes about 8+ hours to complete. I can X out of the backup, but 8+ hours to backup a 1st generation Iphone? When I can completely flood it with music and movies in under 10 minutes?

Bug #7 : The camera takes time to launch. I click on the camera icon, I see the closed shutter, and 11 seconds later, I finally get the capture window. Subsequent launches are no faster.

I remember when beta testers were given free t shirts! Now it seems we have to pay Apple (and AT&T) for the privilege.

eMAC, Mac OS X (10.4.11), meh
  • royceman Level 1 Level 1 (0 points)
    #8 : Pressing END CALL no longer ends calls all the time. About 20% of the time, I press END CALL and the button goes grey, and then goes back to being red. The person I was speaking with is still on the other line (if they have not hung up). Holding END CALL, tapping END CALL... nothing works. I either have to wait for that other person to hang up, or completely restart my iphone.
  • Allan Sampson Level 10 Level 10 (123,370 points)
    Bug #1 : I left my phone to update overnight once. Somewhere in the update, it rebooted the Iphone and the Iphone stayed on all night. What was a full battery was completely drained when I got up to go to work. The best part was that the applications were still needing to download their updates! Since I have the passcode lock on startup enabled on the iphone, application updates stay "frozen" until I put in the password. So now I have to babysit every update instead of letting the Iphone handle things in the background. Or completely unlock the Iphone when it is time to update.


    You left your iPhone to update what - to install a firmware update or 3rd party software updates?

    Is your computer's hard drive set to sleep after a designated period of inactivity? If so and you want to leave your iPhone connected to your computer overnight, you need to disable this and just have your computer's monitor go to sleep and not the hard drive. An iPhone will not charge when connected to your computer when the hard drive goes to sleep, and this can drain the battery faster than normal.

    Bug or not, I suggest not entering or editing a contact and the same for a calendar event when 3rd party applications are being updated or installed in the background.

    Having to key on your iTunes password to purchase and download 3rd party applications is a security feature, and the same when purchasing music from the iTunes Store. You allow someone else to use your iPhone without supervision or being nearby and your iTunes account password is saved and automatically entered when purchasing or downloading 3rd party applications or iTunes music, and you could end up with some applications and music that you don't want and aren't interested in paying for - and the same if your iPhone is lost or stolen.

    I've updated a few applications at once via wi-fi and 3G and it didn't take two hours. The servers may have been slow at the time or there is a problem with your iPhone.

    The backup should not take 8+ hours regardless how many 3rd party applications are installed and the amount of data stored locally with any applications. Your iPhone's backup may have some corruption or there is definitely another problem. Have you considered a Restore with iTunes as a new iPhone or not from your iPhone's backup to see if this makes any difference?

    I also see that you have an eMac, which I don't believe includes USB 2.0 ports. But even with USB 1.1, the backup should not take 8+ hours. The backup with my first generation iPhone never took more than 5-10 minutes.

    Some of the problems you are reporting have something to do with firmware update 2.0 - responsiveness, etc, but I would try a Restore as a new iPhone or not from your iPhone's backup to see if this makes any difference.
  • royceman Level 1 Level 1 (0 points)
    #9 : If my Iphone is completely out of battery charge and I plug it into the wall outlet (or the computer), I can not use it for about 5 minutes. Even though it is plugged in and taking a charge. It seems the Iphone needs the battery level to rise beyond a certain point before it allows the phone system to function. My very first brick-sized cell phone worked immediately when plugged in to make and receive calls. Is this a bug with my phone, or does it happen with everyone?
  • royceman Level 1 Level 1 (0 points)
    Thanks for the help! I'll give it a try tonight and re-post with the results.
  • Allan Sampson Level 10 Level 10 (123,370 points)
    It seems the Iphone needs the battery level to rise beyond a certain point before it allows the phone system to function.


    This is normal and correct, which is the same for an iPod.

    If the battery is completely drained - your iPhone turned off during use due to the low battery level, you will need to charge it for a few minutes until you are able to use it.
  • Jeff Greenberg Level 3 Level 3 (585 points)
    royceman wrote:
    This was a reply to Slick2008's "Phone rebooting when using apps" topic, but I wanted to re-post it as a new topic in case someone can tell me what I'm doing wrong.


    Bug #2 : The touch screen responds very slowly. Its like a film has obscured my gestures after the 2.0 update. 1.0 was much more responsive.


    Yes.

    Bug #3 : If you are keying in a new contact while an application update is running in the background and the application reboots your Iphone or brings you back to the home page, you will lose the contact you were working on.


    Yes.

    Bug #4 : I have to key in my Itunes password every time an application downloads. I cant find a place to have it save it either.


    Yes.

    Bug #5 : Updating applications is slow. Really slow. Over the Iphone's wifi connection, updating 5 applications takes 2 hours. And the update process kills the battery.


    Updates should happen in a matter of seconds. You may have an old, slow USB on your computer so it's possible that an update could take a few minutes. But hours? Not a chance.

    Bug #6 : Every backup when I sync with Itunes takes about 8+ hours to complete. I can X out of the backup, but 8+ hours to backup a 1st generation Iphone? When I can completely flood it with music and movies in under 10 minutes?


    Nope, this shouldn't happen. You may need to re-install iTunes because something is very wrong here.

    Bug #7 : The camera takes time to launch. I click on the camera icon, I see the closed shutter, and 11 seconds later, I finally get the capture window. Subsequent launches are no faster.


    Yes.

    I remember when beta testers were given free t shirts! Now it seems we have to pay Apple (and AT&T) for the privilege.


    Nah. You're not a beta tester -- not even close! Most of your complaints aren't really 'bugs' anyway. They're 'performance enhancement requests' Doesn't mean they aren't annoying tho.

    Several of your more serious complaints are related to extremely poor USB performance. Are you directly connected to the eMac or are you connected via a USB hub? If it's a hub, try connecting directly. If that doesn't help, reinstall iTunes. If that still doesn't help you may need a new computer.
  • MacFloripa Level 1 Level 1 (90 points)
    A new computer to support an old phone. That makes perfect sense!
  • royceman Level 1 Level 1 (0 points)
    I waited to apply the 201 update to the Iphone to see if that would solve my problems. After the update went through, the Iphone was faster, but every single application I got from the Itunes store would immediately crash on launch.

    I tried deleting a few of the applications, but every time I restarted the Iphone, the applications I deleted were back! I even tried deleting all applications and only leaving the default Iphone set on page 1. After a restart of the phone, they all came back! Plus SMS was freezing up half the time I was trying to send a text.

    So last night I took the plunge and did a clean restore of the iphone. I lost all my notes and my SMS history, but the Iphone seems to be better overall so far. Itunes added all the applications back too and they are behaving fine now.

    One strange thing I noticed. I started to use the camera, but the first time when it came up it prompted "camera wants to use your location". Does the camera geo-tag every photo now?
  • royceman Level 1 Level 1 (0 points)
    Doing a update to 2.01 and a complete wipe and restore seemed to fix the problems. I lost all SMS logs and notes, but so far so good.