2 Replies Latest reply: Oct 17, 2008 8:24 AM by h5518a4
RF99 Level 1 Level 1 (0 points)
HERE IS THE BACKGROUND ... In my desktop Address Book I have contacts who have several phone numbers, such as "mobile" , "home", etc. Some contacts also have custom fields I created such as "mobile2", or "Home 2", etc. - and I have the address book display the information in the order I want it for each individual contact. For example I may want to have "Alamo Home" display first on top of the list. Each contact has it's individual format to suit my needs.

HERE IS MY PROBLEM: When I sync the iPhone, all the contacts and groups sync ok, however the contacts individual information never appear on in the iPhone in the same format display order as in the desktop. I have tried manually erasing all contacts from the iPhone and re-sync, still the same problem. This is an annoying problem because when I am looking at a contact with several phone numbers I want them to appear in the same format as the desktop, for convenience and ease of dialing. Why isn't the format order syncing properly?, and what can I do to resolve it.? Any help will be appreciated.

iMac 24", Mac OS X (10.5.4), MacBook, iMac20", iPhones, Airport Extreme, etc.
  • ParadiseFH Level 1 Level 1 (0 points)
    Not much comfort I know, but I'm experiencing the same thing and it's driving me bonkers.

    one contact is:
    work fax
    mobile
    work

    another contact is:
    work
    work fax
    mobile

    it's all over the place. i'm pulling mine from outlook 2003 so i don't quite understand how it's ending up randomly displayed on my iphone.
  • h5518a4 Level 1 Level 1 (10 points)
    I'm no help other than feeling your pain. I have the exact same problem, and I find it very confusing to have phone numbers and addresses in a different sequence between my iPhone and my computer. I found another thread with this same complaint, also unanswered!