Cancel Genius Bar Reservation

Question

Level 1

22 points

Cancel Genius Bar Reservation

I was experiencing issues with my iphone acting like it was frozen in standby. After multiple attempts at rebooting it, I was finally able to get it back up and running. In my panic I made a reservation at the Genius bar. Can I cancel this online somehow? I have not figured out how to do it other than call on the phone. Thanks in advance for any suggestions.

Posted on Aug 3, 2008 8:52 AM

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Answer 1

Best reply

Peter K. Grether

Level 4

2,876 points

Aug 3, 2008 9:01 AM in response to wireking1

Don't worry about having to cancel. They will just move on to the next customer when you don't answer. No big deal.

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Answer 2

Aug 3, 2008 1:39 PM in response to wireking1

If you want to cancel, you can go to the same page you use to make a new reservation, and down in the bottom left corner is a Change/Cancel Reservation button.

http://www.apple.com/retail/geniusbar/

Hope this helps...

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Answer 3

liam356

Level 1

10 points

Oct 14, 2008 12:37 PM in response to Peter K. Grether

What if I made an appt. at 3, and then later figured out I could make one at 3:20....... How do I cancel the first one?

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Answer 4

Bryan Mick

Level 6

13,020 points

Oct 14, 2008 12:39 PM in response to liam356

See neuroanatomist's post below this one.

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Answer 5

liam356

Level 1

10 points

Oct 14, 2008 12:42 PM in response to neuroanatomist

There is no such button - I checked.

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Answer 6

siufai

Level 1

92 points

Oct 14, 2008 12:45 PM in response to liam356

After you click on the link provided above, you select the Apple Store that you reserved with. When it ask you if you are Guest or Member, on the bottom left corner is a button to view or edit reservation.

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Answer 7

Garypsu

Level 1

18 points

Oct 14, 2008 12:45 PM in response to liam356

After you pick the store location, there is a "view/edit my reservation" choice.

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Answer 8

Nov 17, 2008 12:08 PM in response to Garypsu

Thanks all! The button DOES exist and works fine. Better to cancel, I think, and let some other desperate soul have a chance to get things working again.

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Answer 9

icebike

Level 3

740 points

Nov 17, 2008 3:25 PM in response to joshfreeman

If you've ever been there, you would know this is not necessary. There are always people waiting in line. You can often get in without an appointment by just showing up, talk to the floor greeter, and get on the list.

They call your name, if you don't answer they move on to the next one.

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