Previous 1 2 Next 23 Replies Latest reply: Apr 20, 2009 12:10 PM by Alan Mclaren
ysteinbu Level 1 (0 points)

I've checked this topic in these discussions but could not find anything conclusive about being able to access my Hotmail via the iPhone 3G. I did see the following instructions, which I followed and set up on my iPhone -- but the phone says "the username or password" is incorrect. Both are correct, though. I did set up GMail successfully, by the way. Thanks!


Account: On

Account Information:
Name: John Smith (note: enter your own name)
Address: (note: enter your full Hotmail email address)
Description: Hotmail

Incoming Mail Server:
Host Name:
User Name: (note: enter your full Hotmail email address)
Password: password (note: enter your Hotmail password)

Outgoing Mail Server (SMTP):
Host Name:
User Name: (note: enter your full Hotmail email address)
Password: password (note: enter your Hotmail password)

Advanced Settings:
Incoming Uses SSL: On
Outgoing Uses SSL: On
Authentication: Password
Delete from Server: When removed from Inbox (or your preferred option)

Dell, Windows XP
  • Allan Sampson Level 10 (123,405 points)
    Is your Hotmail account a free account?
  • ysteinbu Level 1 (0 points)
    No, it's a paid, Plus account. Thanks.
  • Jason L Community Specialists
    Hey ysteinbu,

    Can you check your email on your PC with Outlook Express using those settings? Try setting up the account in Outlook Express and then syncing the account settings to the iPhone using iTunes.

    You can also check your hotmail email using Safari as described here:

  • ysteinbu Level 1 (0 points)
    I signed up for IzyMail and now I get my Hotmail emails on the iPhone. I guess this qualifies as a success.

  • Andrew T. Level 4 (3,210 points)
    Just checking. As I use a Hotmail Plus account as well on an iPhone 3G.

    Here is my current setup as a saved account. Wondering if you notice any discrepancies with yours.

    -Go to Settings - Mail - Hotmail account

    Account - ON


    Name: First and Last

    Address: Hotmail Email address

    Description: whatever you want


    Host Name:

    username: your hotmail email address

    password: hotmail password (might want to retype that and check as you type)


    SMTP - - tap on this button

    Primary Server - ON - Tap on this button

    Server ON


    Username: hotmail email

    password: hotmail password (retype if needed)

    SSL: ON

    Authentication: Password

    Server Port: 587

    Back out and of that page one time, then again, Now tap on Advanced

    SSL: ON

    Authentication: password

    Delete from server: never

    Port: 995

    This is what I had and it works. If needed you can delete and re-add the account. Also if needed once you delete account - reset network settings before you re-add it.

    Post back if needed. I know it works as long as you got the plus account.
  • ysteinbu Level 1 (0 points)

    Yep, my settings are exactly the same, but I couldn't get it to work. I therefore use IzyMail.

  • rogerfinch Level 1 (0 points)

    had exactly this problem when I changed my password on hotmail. refused to access my password.

    I removed the account as I got fed up with it.

    Now I'm on the latest firmware (2.01?) and thought I'd give it another go. Added an "other" email account from the main screen, popped in my hotmail settings (just the basic ones), and it set itself up without any extra settings.

    now I don't know if this is the firmware, or it remembered my settings from before - even though I deleted the account.

    anyway, mine works now, just using the inital settings of and password!
  • RustInPeace Level 1 (10 points)
    You mean to tell me that Microsoft offer a POP service now?!

    I remember back in the old days when it just wasn't do-able...

    Man, things have changed since 1998! Pity I don't trust Microsoft...
  • knc0039 Level 1 (0 points)
    Hey I was wondering if you got any answers yet to your problem because I am having the exact same issue with my phone not accepting my password and username... Please let me know!
  • evdiver Level 1 (0 points)

    Just upgraded Hotmail to Premium account. Only problem is that I can only see my Inbox folder. No other folders are viewable on Iphone. Is this normal? If so, does Izymail support multiple folders? MobileLive through the browser is another less appealing option.

    Thanks for any help.
  • Jason L Community Specialists
    Hi evdiver,

    This is a limitation of POP email accounts. The folders created on the server would only show up with IMAP accounts.

    This article provides general information about POP and IMAP accounts.

  • David Wess Level 1 (5 points)
    Related issue...I can access my hotmail account, and my settings are similar to those posted here. Trouble is, the messages that display (total of 199 messages) are from April through Dec of 2004 (yes, four years ago, that is not a typo). It says I have 3,228 messages, but shouldn't my Iphone display the most recent 200, not a bunch from several years ago?

    I tried deleting the account and setting it up again, but the result is the same, I still get only very old messages. Any suggestions?
  • nickco123 Level 1 (0 points)
    I'm having the same issue...iphone has downloaded the 200 oldest emails in my account. Did you find a solution to this issue?
  • b862 Level 1 (10 points)
    Did you find a solution to the hotmail problem? I just recently got my iphone and had the same hotmail problem. I contacted apple support and they said there was a setting in my hotmail account but couldn't tell me what setting. I could not find the setting at all.
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