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Remote works for a while, then fails to connect

I upgraded my first-gen iPhone to software v2.0, and installed the Remote app. It connects to iTunes on my Mac and it works fine, for a while.

Then an hour or so later, when I launch the Remote app again, it gives me the "Could not find library" error.

The only way to fix this is to close & restart iTunes on my Mac.

Rebooting the iPhone doesn't help. I've got the firewall disabled on my Mac. And the Mac is set to never go to sleep.

The computer is a Mac mini running OS X 10.4.11, with the latest version of iTunes (currently 7.7.1).

Any ideas?

Thanks,

--
Anthony DiSante

Mac mini, Mac OS X (10.4.11)

Posted on Aug 4, 2008 12:11 PM

Reply
27 replies

Aug 4, 2008 5:44 PM in response to nodivisions

I wish I could help, but I have a similar problem.

My remote is set to keep the connection alive but that didn't work.

The first time I used the remote it worked fine, upon closing the app it disconnected and couldn't reconnect.

Now it can't connect at all- I enter the code into itunes, it tries to verify, gives me an error noise, and nothing happens.

Firewall is off, iTunes is set to look for devices and accept traffic, I'm on the same network, etc etc.

Aug 15, 2008 5:04 PM in response to nodivisions

...aaaaand I've now upgraded from 10.5.1 to 10.5.4; that also didn't fix the problem.

I've discovered that disabling & re-enabling the computer's network connection does fix the problem. So as a workaround, I've created 2 new "Locations" in my Mac's network preferences, one called "Online" and the other "Offline", in the latter of which I've just disabled all the network adapters. I then created the following script (which I named togglenet.sh):

#!/bin/sh
scselect Offline
sleep 5
scselect Online

So I can execute that by SSHing from my iPhone to my Mac. Or I might install Apache on my Mac so I can make a CGI script out of it, so I'd just need to hit the page using Safari to run it.

So, at least there is a workaround; but I REALLY hope Apple just fixes this friggin' bug.

Aug 19, 2008 4:48 PM in response to nodivisions

Answer:

I'm running Vista with itunes 7.7+, ipod touch 2.1.

I had this problem. The solution was to give bonjour internet access in windows fire wall. bonjour is an apple app.

I have tried everything to get ipod NOT to reconnect (replicate the issue) but it connects EVERY time now. Even if I shut ipod completely off. No problems.

I hope this helps some of you out!

Cheers from Canada!

Aug 19, 2008 6:20 PM in response to Kool Manchu

To use my workaround on Vista instead of OS X, you'd first need to install Apache. That's not especially hard but not exactly trivial either. But the real issue would be whether Vista provides command-line utilities that let you enable/disable the network, or switch network profiles/locations, as the scselect command on OS X does. If such a utility exists in Vista, then yes, this workaround could be implemented on Vista. But there's no guarantee that it would fix the problem on Vista, as it (temporarily) does on OS X, since we're still not sure exactly where the problem lies.

Remote works for a while, then fails to connect

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