Repeating Email while sending photos from iphone

Each time I email a photo from my iphone, the recipients say they receive duplicate messages of the same email. Seems to happen if original message has a problem sending the first time; i.e. message "Photo Delivery Failed", exiting out of mail application before picture is sent, etc.

Is this common for the 2.0 iphone software?

First Generation Iphone w/ 2.0

Posted on Aug 4, 2008 4:53 PM

Reply
12 replies

Aug 5, 2008 4:06 PM in response to James Malone2

I am having the same issue as you, with a bunch of photos being sent repeatedly even though it tells me that the photo delivery failed! What I did is switch to Wifi and out of Edge right before I sent the photo. It then sends the photo via email in about 10 seconds. Once it's sent, I then switch back to Edge. It's annoying, but at least the photos only get sent one time! Hope that helps you out.

Aug 20, 2008 12:17 PM in response to James Malone2

I'm having the same problem. Switching to wireless is usually not an option for me. It seems that the email is sending the photo but not getting confirmation of success, so the email stays in the outbox. Some of the photos send a few dups and then go away, while others stay in the outbox and keep sending themselves. If you delete them from the outbox, that will stop the dups.

I have Yahoo! mail. Is this a Yahoo problem or an iPhone problem? Also, I've seen this happen before the 2.0 upgrade so it's not new.

Sep 29, 2008 12:55 PM in response to James Malone2

I'm having the same problem. Using Yahoo. My recipients have been getting the email every few minutes for over an hour and a half. Not happy.
I've been getting the message "failed to send message.." on my phone - the only thing I can do is click OK. Nothing can stop it. Now that I think about it - its happened every time I'm on EDGE. I have s/w 2.0.

Oct 3, 2008 9:27 AM in response to James Malone2

I just realized something. Before deploying the iphone to users we got two units to test with and for a month there were no issues. The main difference between the users that are sending duplicate emails and the test units is i used the iphone configuration utility on the rest of the deployment. did anyone else use that tool as well?

Oct 20, 2008 5:00 PM in response to RobinLynn

Hey Robin,

Make sure your iPhone is updated, just click the iPhone of the left side of iTunes, then click Check for updates on the Summary tab. More information about updating and restoring the iPhone available here: http://docs.info.apple.com/article.html?artnum=305744

If the iPhone is updated and you continue to see the issue you may want to try removing the email account and adding it again or restoring the iPhone.

Jason

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Repeating Email while sending photos from iphone

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