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No WIFI After 2.0.1 Updates

12468 Views 56 Replies Latest reply: Aug 26, 2008 5:25 AM by eccparis RSS
  • Dave McGuire1 Calculating status...
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    Aug 5, 2008 6:33 PM (in response to JoshuaJudd)
    After spending a considerable amount of time on the phone, I got transferred to an engineer. She thinks I'm going to have to send it in, unfortunately. (Right now, I'm trying the "erase all content and settings" option as a last resort.)

    I hope you folks have better luck than I've had. Three hours on the phone and back to square one.
  • DrThisGuy Calculating status...
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    Aug 6, 2008 3:32 AM (in response to jsebooth)
    I'm in the exact same boat and have tried everything 3x over. I could handle not BT or wifi for a little bit until a fix is figured out but I cant have my phone not ringing when people call. One thing I also noticed is that I sometimes dont get voicemails until hours later. I have a 5pm appointment with a genius today as I don't think this problem is so wide spread that there will be another update to fix it and even if there was, I don't think it will be out any time soon
    MacBook Pro, Mac OS X (10.5.4)
  • dfury7 Calculating status...
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    Aug 6, 2008 2:43 PM (in response to jsebooth)
    Do you have to ship your old one back first? How much fighting did you have to go through to get a replacement? Have you used the original one for long?
    MDG Core 2 Duo, Windows Vista
  • geauxracerx Level 1 Level 1 (135 points)
    Currently Being Moderated
    Aug 6, 2008 2:52 PM (in response to jsebooth)
    To fix this issue go into settings then the wifi network. Tap the little blue arow by the network name the screen will shift to the right. Scroll to the botom turn on automatic wait for all the fields to load up then press the home button. Your wifi should be working now. I had this issue on my fiance'e's 1st gen
    3G 16gb White and 1st gen 4gb, Windows Vista
  • Frank Marks Calculating status...
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    Aug 6, 2008 3:06 PM (in response to geauxracerx)
    Thanks for your advice geauxracerx but in my situation there is no blue arrow. To the left the WiFi icon is greyed out and where there should be the arrow (or a switch) there are only the words "No Wi-Fi" I have a photo of it but I do not see how I can upload a photo on this page.
    Mac OS X (10.5.4)
  • fatgin Calculating status...
    Currently Being Moderated
    Aug 6, 2008 3:17 PM (in response to jsebooth)
    I'm having the same problems with wifi and bluetooth as well as the battery problems, and the phone not ringing when I receive calls. But I have 2 more to add. My time seems to jump around. Sometimes it is the right time, sometimes it is 2 hours off. Sometimes it jumps an hour while I'm looking at it. Also, if I try to run any app from the app store, it just crashes right away and I go back to the home screen.

    I spoke to a representative and he said that I have to take it to the store. I have a genius appointment tomorrow night. He said they will try to fix it and if they can't, they will probably give me a new phone. After seeing jsebooth's post, I'm guessing I will be getting a new phone tomorrow....or at least be on the waiting list for one....again.
  • geauxracerx Level 1 Level 1 (135 points)
    Currently Being Moderated
    Aug 6, 2008 3:48 PM (in response to Frank Marks)
    Send the photo to your email then upload to a site like photobucket then just copy the url and paste it here
    3G 16gb White and 1st gen 4gb, Windows Vista
  • dfury7 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 6, 2008 5:33 PM (in response to geauxracerx)
    Hey guys,

    I spoke with Rogers and they escalated the situation and will be shipping me a new I Phone 3G. They think that something during the update process to 2.0.1 corrupted the phone internally. They have no idea how to fix it and rather than waste my time they are sending a new phone via UPS and I should have it within 48 hours. THis makes me very nervous about updating my I Phone software in the future!
    MDG Core 2 Duo, Windows Vista
  • geauxracerx Level 1 Level 1 (135 points)
    Currently Being Moderated
    Aug 6, 2008 5:51 PM (in response to jsebooth)
    call your service provider. Had to do this with my fiancées 1st gen.
    She was getting no data signals
    3G 16gb White and 1st gen, Windows Vista
  • geauxracerx Level 1 Level 1 (135 points)
    Currently Being Moderated
    Aug 6, 2008 6:07 PM (in response to geauxracerx)
    Also you can force iTunes to restore an older firmware by hold the
    Shift key down and clicking restore. iTunes will open a box and ask
    Which firmware file you want. You can find the older firmware if you
    Do a google search for it. Save it to your desktop
    Then navigate to it in the box that pops up after you hold the shift
    Key and click restore. If you have a 1st gen you will need to search for iphone1,22.0_5A347Restore.ipsw
    If you have the 3G then you need iphone2,xxxxxx blah
    Hope you get it.
    There are different firmwares for the diff phones
    3G 16 gb White and 1st gen 4gb, Windows Vista
  • Dave McGuire1 Level 1 Level 1 (35 points)
    Currently Being Moderated
    Aug 6, 2008 8:33 PM (in response to DrThisGuy)
    As others have noted, erasing everything hasn't worked. The engineer at Apple called me again today and asked me to look at the menu Settings > General > About > Wi-Fi Address. When I told her that it read "N/A" she said my phone had to be sent in for repair or replacement.
  • JBrunr Calculating status...
    Currently Being Moderated
    Aug 7, 2008 10:05 PM (in response to geauxracerx)
    This morning I updated for 2 day old iphone to the 2.0.1 software. This resulted firstly in a bricked phone, which was then finally revived with the help of apple support by a hard reset. After the reset I then had the greyed-out wifi or no more wifi capability; according to my carrier Rogers, this cannot be fixed so they are sending me a replacement iphone. What a crap day!
    imac 2GHz /powerbook G4 1.6, Mac OS X (10.5)

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