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2.0.1 KILLED MY iPHONE 3G

Plugged in the iPhone, clicked update, it downloaded the update, expanded it, then I got an Error message saying an unknown error occurred and that the iPhone could not be updated.

It now tells me I have an iPhone in recovery mode and it needs to be restored. It won't restore either, same error.

WHAT THE!?

Phone's a brick... Won't let me restore from older firmware, and I happen to be on the computer at work. Going to try restoring from a backup at home tonight.

I am TOTALLY distraught

MacBook Pro 17" 2.4GHz, Mac mini 2GHz, iMac 20" 2.16GHz, Mac OS X (10.5.4)

Posted on Aug 4, 2008 7:50 PM

Reply
58 replies

Aug 4, 2008 10:56 PM in response to Michaelworks

i downloaded this update and i got the same error i have been getting before.

thank you so much for your help though.

i guess i am just going to yell for a new phone and get down to the apple store when i can ugh

or

wait for them to fix this poo

Aug 5, 2008 1:00 AM in response to Mat HMPTK

I had the same issue. I tried 3 times to restore. No luck. I then restarted my machine, it seemed to help as the restore went further before the error message popped back up.

I then shut my computer down for about an hour. Powered it back up and my phone was restored. Just wanted to share as I was pretty upset too....(I just brought the phone home)

Aug 5, 2008 9:13 AM in response to Michaelworks

Thanks Michael for this posting! I was able to successfully restore after using the download you mention. Steps I had to take on Windows XP:

1.) Download your link to my hard drive
2.) Hard shut down iPhone (hold home button and power key simultaneously)
NOTE: Make sure phone is off before proceeding (sometimes this hard shutdown results in phone automatically rebooting)
3.) With phone off, hold home key and plug into USB (no power key needed)
NOTE: iTune was already up and running -- not sure if this would matter
4.) On Windows XP, hold the <Shift> key (no "option" key on a PC keyboard) while clicking the "restore" button in iTunes
5.) This brought up the file browser, so I selected your download from step 1

After the successful restore, was given the option to restore my last backup.

Aug 5, 2008 4:58 PM in response to Marcel Beek

well after waiting 90 minutes at the Apple store, it was decided I would have a new iPhone (in 24 to 48 hours 'cause they didn't have any in stock). They tried on 3 different MAC and it still wouldn't restore properly. Unfortunately, Rogers can't exchange units so You have to go to Apple Store and I was lucky enough that someone at the genius Bar (tech support) canceled so I got in the free spot.. otherwise I would've had to wait 24 hours to get an appointment. sigh I was the first in montreal to report such a problem... They didn`t believe me at first but after a few trials of their own they said it could`ve been a chip defect which was triggered by the update????

anyhow.. a new iPhone is on the way.

too bad it`s taking so long... not good for business users 😟

Aug 5, 2008 8:17 PM in response to Mat HMPTK

this is not good...if this problem is widespread Apple going to have the biggest PR/customer service blunder on their hands.

My phone (iphone 2G) was working just fine most of the day today, but when I tried to update a few apps (though the app store on the phone) it froze up and is now bricked. I have tried all of the suggestions in this thread and all I get it the opening "apple logo." I left the phone alone for several hours and nothing. It locks up itunes too. At one point in time itunes unfroze and showed my phone. I noticed that the graph at the bottom of the phone section showed that I had 7 GB of "other" on my phone and no music or movies. This is very wrong as I had less than 100 mb of apps on my phone. I love apple, but this is going to be a disaster if they unintentionally bricked thousands of phones with this update.

Aug 5, 2008 9:03 PM in response to Mat HMPTK

Mat,

I tried the 2.0.1 update and it hosed my iPhone. I tried again and got an error. Tried again and got the same error. I thought I was destined for a trip to the Apple store. Finally, I unplugged my iPhone USB cable from the back of my iMac and plugged it instead into the Keyboard USB 2.0 port. This time the update proceeding correctly. Once done, it restored my iPhone data without problem.

Hope this helps!

2.0.1 KILLED MY iPHONE 3G

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