2.0.1 KILLED MY iPHONE 3G

Question

Level 1

9 points

2.0.1 KILLED MY iPHONE 3G

Plugged in the iPhone, clicked update, it downloaded the update, expanded it, then I got an Error message saying an unknown error occurred and that the iPhone could not be updated.

It now tells me I have an iPhone in recovery mode and it needs to be restored. It won't restore either, same error.

WHAT THE!?

Phone's a brick... Won't let me restore from older firmware, and I happen to be on the computer at work. Going to try restoring from a backup at home tonight.

I am TOTALLY distraught

MacBook Pro 17" 2.4GHz, Mac mini 2GHz, iMac 20" 2.16GHz, Mac OS X (10.5.4)

Posted on Aug 4, 2008 7:50 PM

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Answer 1

Aug 4, 2008 8:16 PM in response to Mat HMPTK

The same thing just happened to me 😟

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Answer 2

Mat HMPTK Author

Level 1

9 points

Aug 4, 2008 8:49 PM in response to EpsilonExordium

I handed it over to one of our service technicians. He put it in what he called DSE mode, which he said he's not sure is the right term for it, and basically he said it puts the handset in to a forced restore mode, and plugged it in to his machine. Restore worked perfectly, and 2.0.1 is running fine now. No longer a brick.

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Answer 3

Menoche

Level 1

5 points

Aug 4, 2008 9:00 PM in response to Mat HMPTK

I've been trying the force restore 3 times to no avail here.
Phone comes back up with the usb connector and itunes logo and stays there forever.
and Rogers seems a bit clueless 😟

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Answer 4

Aug 4, 2008 9:13 PM in response to Mat HMPTK

what is dse mode and how do i do it

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Answer 5

Aug 4, 2008 9:15 PM in response to Community User

Killed mine as well.

I get:

The iPhone "iPhone" could not be restored. An unknown error occurred (6).

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Answer 6

Menoche

Level 1

5 points

Aug 4, 2008 9:16 PM in response to Community User

do a hard-reset (hold the home and power button until it shuts off)
hold the home button when plugging it back to your laptop

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Answer 7

Aug 4, 2008 9:25 PM in response to Menoche

I tried to reset with the home button no luck. I to just had the update now my iphone is just a brick. I tried all the resets and nothing. I will not even allow me to restore.

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Answer 8

Aug 4, 2008 9:25 PM in response to Mat HMPTK

make sure you have installed itunes 7.7.1 . I had the same problem! Install itunes 7.7.1 by opening itunes 7.7 and in the top left, click "HELP", then click "Check for updates"

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Answer 9

Aug 4, 2008 9:32 PM in response to iPhone Pro

um. yep. definitely have that.

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Answer 10

Aug 4, 2008 9:32 PM in response to Menoche

this didn't work either. fudge.

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Answer 11

Aug 4, 2008 9:40 PM in response to Community User

Just ran the update on my iphone 3g and it worked just fine.

No issues or problems.

Good luck

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Answer 12

OpToSoN

Level 1

0 points

Aug 4, 2008 9:46 PM in response to Mat HMPTK

I just downloaded the update, tried to install it, but after extracting and then attempting to back up my iphone, I got the following error. "iTunes could not sync ^0 to the iPhone 'iPhone' because an unknown error occured(-219)."

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Answer 13

Menoche

Level 1

5 points

Aug 4, 2008 9:52 PM in response to OpToSoN

AFter 4 attemps on both XP and OS X i finally got an error:

"The iPhone "iPhone" could net be retored. An unknown error occured (1604)"

Any clues"

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Answer 14

af20

Level 1

0 points

Aug 4, 2008 9:55 PM in response to Mat HMPTK

uh im downloading it right now....but im not going to install it till i know whats going on with you guys...

anyone figure out why some are having issue?

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Answer 15

YJoo

Level 1

0 points

Aug 4, 2008 9:55 PM in response to Mat HMPTK

I'm having the same problem. I get unknown error. So I tried to restore and after 30mins, it's done. But then I have to do it again! It never lets me continue on after I restore the phone.
Anyone have solutions???

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